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Hotel Basic Tulum (formerly Hotel Casa Santiago Tulum)

Calle 10 Sur S/N x 5 y 7 Sur, La Veleta, Tulum, 77780 (show map)

8.6

Fabulous

108 verified reviews

1/23

See rooms & prices »

Hotel Overview

Offering a year-round outdoor pool and sun terrace with chairs, Hotel Casa Santiago Tulum is located in Tulum in the residential neighborhood of La Veleta. This serene and peaceful area is surrounded by nature and comfort. Hotel Casa Santiago Tulum is only 1.5 km from Tulum’s downtown and 5.5 Km from the beach. Free WiFi in common areas and rooms. Private parking is available on this six room property.
All rooms come with a flat-screen LCD TV, air conditioning and a terrace or patio. Private bathroom with rain shower, hairdryer and natural toiletries made in the region free of charge and high quality bedding. All rooms at Hotel Casa Santiago Tulum feature pool views.
The reception area can help you coordinate tours, give you information about places to visit and activities to do in the surroundings.
This hotel is eco-sustainable and has a low environmental impact. Tulum Bus station is 2 km from Hotel Casa Santiago Tulum, while Parque Nacional Tulum is 3.8 km from the property. Olistika Park is just 200 meters away where guests can practice yoga, meditation, among others. The nearest airport is Cancun International Airport, 120 km from the property.

Formerly Hotel Casa Santiago Tulum

Before August 2023 Basic Tulum was known as Hotel Casa Santiago Tulum

Before April 2019 Basic Tulum was known as Hotel Casa Santiago

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Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.

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Rooms

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Rooms List

Apartment with Balcony - enter dates to see room photos

This suite has a furnished balcony, private entrance and a flat-screen TV. The room has a sofa, a small fridge, bottles of water, and pool towels..

Map

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Each day we'll check prices and send you an email for your selected dates at Basic Tulum. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.

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Facilities of Basic Tulum

General
Free parking, Parking, Private parking, WiFi everywhere

Activities
Water park

Services
Free WiFi, Internet services, WiFi

Pools and wellness
Outdoor pool, Outdoor pool (all year)

Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)

Front-desk/reception area services
Concierge service, Express check-in/check-out, Private check-in/check-out, Safety deposit box, Tour desk

Common areas
Garden, Sun terrace, Terrace

Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Non-smoking rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Clothes rack, Coffee machine, Desk, Extra Long Beds (> 2 metres), Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Kitchen, Kitchenette, Kitchenware, Laptop safe, Linen, Microwave, Mosquito net, Outdoor furniture, Patio, Pool view, Private entrance, Refrigerator, Safety Deposit Box, Shower, Tea/Coffee Maker, Terrace, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by stairs only, View, Wardrobe/Closet

Last updated: 15 Jan 2025 - Update now

Hotel Policies

Check-In
From 15:00:00 hours

Check-Out
Untill 11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

8.6

Fabulous

108 verified reviews

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Evgenii

“Superb”

10.0

09 Apr 2023

friendly staff, free coffee and water, pool with sun beds, comfy bed and big balcony

Willmccdxb

“we added a few days here as it was a great location in Tulum”

9.0

28 Feb 2023

Room large and clean, we had the top floor with balcony and table etc. All windows have mosquito nets and there is a ceiling fan as well as AC. Small communal area downstairs was useful and the staff always cheerful and helpful. It is walkable to loads of restaurants and a short drive to the beach.

Annika

“We loved our say here”

9.0

25 Dec 2022

The staff was amazing. Enrique and Mayumy did everything to make us feel at home. Special thanks to Enrique for taking such good care about our questions and needs. The room was very big and comfortable. Air conditioning worked great. Wifi was also great and worked very well. There are a lot of good restaurant options around. Bikes are offered for rent in the hotel.

Emma

“we were a group of 7 who were looked after so well by the staff. They were so helpful with booking us taxis everyday and”

10.0

03 Aug 2022

the staff were incredibly accommodating. the rooms were spotlessly clean

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Hotel Basic Tulum (formerly Hotel Casa Santiago Tulum)

Calle 10 Sur S/N x 5 y 7 Sur, La Veleta, Tulum, 77780 (show map)

Hotel Overview

Formerly Hotel Casa Santiago Tulum

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Apartment with Balcony - enter dates to see room photos

Map

Setup a Price Alert for Basic Tulum

Facilities of Basic Tulum

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Superb”

“we added a few days here as it was a great location in Tulum”

“We loved our say here”

“we were a group of 7 who were looked after so well by the staff. They were so helpful with booking us taxis everyday and”

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