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Bahnhofstrasse 28, Zermatt, 3920 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Double Room with BalconySetup a Price Alert for Hotel Pollux
Each day we'll check prices and send you an email for your selected dates at Hotel Pollux. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Pollux
General
WiFi everywhere
Activities
Cycling, Golf course (within 3 km), Hiking, Ski pass vendor, Ski school, Ski storage, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hammam, Sauna, Solarium, Spa and wellness centre
Transportation
Shuttle service (free)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, City view, Cleaning products, Clothes rack, Coffee machine, Desk, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Outdoor furniture, Radio, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews
Andrew “Great short stay.”
17 Jul 2025
Staff were polite, location was excellent, food at the Hotel Pinte restaurant was the best meal I had in Switzerland.
Jonas “Wonderful Zermatt Experience – Thoughtful Touches and Top Location”
07 Jul 2025
We had a wonderful stay at this hotel in the heart of Zermatt. The location is unbeatable – just a short walk from the train station and surrounded by shops, restaurants, bars, a pharmacy, and a bakery. The staff were exceptionally friendly and helpful, making us feel welcome from the moment we arrived. Our room was spacious, spotlessly clean, and well-equipped with everything we needed. A thoughtful touch was the provision of a fan, which made the top-floor room pleasantly cool even in warm weather. The newly renovated spa and gym area were a highlight – modern, serene, and a perfect place to unwind. My wife particularly enjoyed a very relaxing massage, which added an extra level of comfort to our stay. We also appreciated the free tea and coffee served in the afternoon, and the extensive breakfast buffet, which was simply excellent. Dining in was a pleasure, with a good variety of restaurants offering delicious local cuisine right on-site. We were celebrating our anniversary during our stay, and were touched by the personal note and chocolate surprise in our room – a lovely small gesture that made our day even more special. Highly recommended for anyone looking for comfort, service, and convenience in Zermatt!
“Fabulous”
28 Jun 2025
Alex the barman and all the staff made us Aussies feel very welcome . The Breakfast was terrific. The views are Amazing!
Christopher “Very comfortble room and stay, with a great service given by the whole team, highly recommended”
08 Apr 2025
Room location was ideal for us, and the coffee machine in room was a very nice touch. Room was large, comfortable, and well equipped, and quite isolated from the neighbouring rooms. Breakfast had a really great selection, including hot cooked options. Very Accommodating team working there.
