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Hotel Hotel Pollux

Bahnhofstrasse 28, Zermatt, 3920 (show map)

Superb

451 verified reviews

1/40

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Hotel Overview

Hotel Pollux is located on the main street (Bahnhofstrasse) in the heart of Zermatt, just 200m or two minutes walk from the train station. Our cosy rooms combine modern design with rustic elements.
The hotel has 3 restaurants. Our three restaurants Pinte, Arvenstube and Vegistube offer regional, vegetarian and classic cuisine.The Pinte features wooden furniture typical of Valais and serves specialities such as cheese fondue and raclette. The Arvenstube is an elegant restaurant featuring alpine chic desin and serving international and vegetarian delicacies. The Vegistube is a vegetarian restaurant.
The breakfast buffet is included in the room rate.
WiFi is available free of charge throughout the hotel.
A conference room.Our wellness area includes 3 saunas, a steam bath, a relaxation room with infrared loungers, an ice mist shower and a fitness room. Massages are available on request.

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Rooms

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Children

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Rooms List

Double Room with Balcony - enter dates to see room photos

These rooms are furnished and decorated in a modern Alpine style and feature a balcony.

Family Room (2 Adults + 2 Children) - enter dates to see room photos

1 room with a double bed and a connected room with a bunk bed. It features a bathroom with bathtub for the adults, while the children enjoy their own shower.

Double Room - enter dates to see room photos

These rooms are furnished and decorated in a modern Alpine style.

Small Single Room with Gallery - enter dates to see room photos

The bed is on a gallery and accessible via a ladder.

Superior Double Room - enter dates to see room photos

A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious double room. The unit offers 1 bed.

Classic Triple Room - enter dates to see room photos

Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a hairdryer and slippers. The triple room has parquet floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

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Facilities of Hotel Pollux

General
WiFi everywhere

Activities
Cycling, Golf course (within 3 km), Hiking, Ski pass vendor, Ski school, Ski storage, Skiing

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Snack bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Hammam, Sauna, Solarium, Spa and wellness centre

Transportation
Shuttle service (free)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk

Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop, Mini-market on site

Miscellaneous
Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, City view, Cleaning products, Clothes rack, Coffee machine, Desk, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Outdoor furniture, Radio, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wardrobe/Closet

Last updated: 19 Jan 2025 - Update now

Hotel Policies

Check-In
From 15:00:00 hours

Check-Out
Untill 11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Traveller reviews

Superb

451 verified reviews

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Hotel Ratings (Click to select a rating)

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Christopher

“Very comfortble room and stay, with a great service given by the whole team, highly recommended”

8.0

08 Apr 2025

Room location was ideal for us, and the coffee machine in room was a very nice touch. Room was large, comfortable, and well equipped, and quite isolated from the neighbouring rooms. Breakfast had a really great selection, including hot cooked options. Very Accommodating team working there.

Emilie

“Superb”

10.0

31 Mar 2025

very friendly service, nice spa, ideal location in the centre of Zermatt, good and diverse breakfast

Mark

“Very friendly. I would stay here again.”

9.0

23 Feb 2025

It was a hotel right in the centre of Zermatt. You could walk the lift or you could take a bus. The staff were very friendly.

Gareth Moore

“Amazing! Best hotel in Zermatt”

10.0

20 Feb 2025

The property was amazing. Lovely spa area that I see every day. The bar and restaurant was amazing.

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Hotel Hotel Pollux

Bahnhofstrasse 28, Zermatt, 3920 (show map)

Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Double Room with Balcony - enter dates to see room photos

Family Room (2 Adults + 2 Children) - enter dates to see room photos

Double Room - enter dates to see room photos

Small Single Room with Gallery - enter dates to see room photos

Superior Double Room - enter dates to see room photos

Classic Triple Room - enter dates to see room photos

Map

Setup a Price Alert for Hotel Pollux

Facilities of Hotel Pollux

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Very comfortble room and stay, with a great service given by the whole team, highly recommended”

“Superb”

“Very friendly. I would stay here again.”

“Amazing! Best hotel in Zermatt”

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