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Stara Pardałówka 6, Zakopane, 34-500 (show map)
Hotel Overview
Formerly Helan Family & Garden
Before December 2022 Helan Family & SPA was known as Helan Family & Garden
Before February 2019 Helan Family & SPA was known as Willa Helan
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Double or Twin RoomSetup a Price Alert for Helan Family & SPA
Each day we'll check prices and send you an email for your selected dates at Helan Family & SPA. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Helan Family & SPA
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Cycling, Hiking, Horse riding, Ski storage, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar
Pools and wellness
Hammam, Hot tub, Indoor pool, Indoor pool (all year), Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge)
Front-desk/reception area services
Luggage storage, Private check-in/check-out, Tour desk
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Evening entertainment
Cleaning services
Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Balcony, Bathroom, Carpeted, Cleaning products, Clothes rack, Desk, Electric kettle, Entire unit wheelchair accessible, Fan, Flat-screen TV, Heating, Hypoallergenic, Interconnected room(s) available, Linen, Mountain view, Refrigerator, Safety Deposit Box, Seating Area, Shower, Tea/Coffee Maker, Telephone, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Aleš “Very good”
10 Apr 2025
Very nice wellness, great pool + a few saunas. Very good breakfast. No problem with parking. Great idea - viewing "tower" on top of the hotel.
Olivia “Superb”
10 Jan 2025
Everything was lovely and clean, the pool was amazing and the location is close to the center, good breakfast and bar
Oleksandr “Really nice place to stay”
06 Jan 2025
The room was clean and tidy, with an incredible view of the mountains. It was very quiet in the room. The staff was very kind and helpful. They helped us with many things. The service definitely exceeded my expectations.
Tatsiana “One of the best hotels in the area, totally recommend”
01 Dec 2024
Wonderful spa zone with warm pool, the best jacuzzi ever and 4 saunas (2 hot, 1 steam and 1 infrared), very clean and new. Breakfast was best of the best!! Very good and helpful stuff. Location is not very far from restaurants and amuse facilities. Big parking place. Mountain scenery and Zakopane styled houses - what can be better? :)
