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Hotel Overview
Formerly NASPA New Otani Hotel
Before June 2022 NASPA New Otani was known as NASPA New Otani Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Western SuiteSetup a Price Alert for NASPA New Otani
Each day we'll check prices and send you an email for your selected dates at NASPA New Otani. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of NASPA New Otani
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Cycling, Hiking, Ski equipment hire (on site), Ski pass vendor, Ski school, Ski storage, Ski-to-door access, Skiing, Table tennis, Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Restaurant, Special diet menus (on request), Vending machine (drinks)
Pools and wellness
Fitness centre, Hot spring bath, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna
Transportation
Electric vehicle charging station, Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Lockers, Luggage storage, Safety deposit box
Common areas
Chapel/shrine, Games room
Entertainment and children services
Karaoke
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathroom, Clothes rack, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Toilet, View, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.Only skiing is is possible at the property. Snowboarding is not possible.Renovation work of the property will be carried out from 11/05/26 to 30/11/26.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Glenn “Excellent choice to ski in Japan especially as part of a larger tour. Due to its extreme closeness to Tokyo . 1.5 hrs by”
15 Feb 2026
Very friendly and efficient staff . Great location
Lauren “Great location, spacious rooms. Would return.”
28 Jan 2026
Great location. Large rooms. Great option for ski in/out. Ability to hire ski equipment and access to lessons onsite.
Ting Yat “Very good”
09 Jan 2026
Well connected by free frequent shuttle buses with the ski resorts and train station Echikawa Yuzawa. Good room for family of 5 - two single bards, plus 3 futons on tatami area. Spacious and nice. Good onsen style bath
Megan “Great for 3 generations travelling together to experience snow for the first time.”
19 Dec 2025
Although somewhat dated the rooms were spacious. The shuttle to the station was a bonus as walking would have been difficult given the snow and bear sightings. The pool was excellent except the opening hours. Finally the public onsen was fabulous.
