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Hotel Overview
Formerly NASPA New Otani Hotel
Before June 2022 NASPA New Otani was known as NASPA New Otani Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Western SuiteSetup a Price Alert for NASPA New Otani
Each day we'll check prices and send you an email for your selected dates at NASPA New Otani. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of NASPA New Otani
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Cycling, Hiking, Ski equipment hire (on site), Ski pass vendor, Ski school, Ski storage, Ski-to-door access, Skiing, Table tennis, Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Restaurant, Special diet menus (on request), Vending machine (drinks)
Pools and wellness
Fitness centre, Hot spring bath, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna
Transportation
Electric vehicle charging station, Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Lockers, Luggage storage, Safety deposit box
Common areas
Chapel/shrine, Games room
Entertainment and children services
Karaoke
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathroom, Clothes rack, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Toilet, View, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.Only skiing is is possible at the property. Snowboarding is not possible.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Traveller reviews
Glenn “Fantastic snow holiday place”
16 Feb 2025
Straight on the snow . Excellent views from the room .. Banquet meals were great
Alicia “Could be a lot better if the hotel was renovated”
03 Feb 2025
While the room is clean, it feels like it hasnt been updated since the 90s. Modern amenities like enough electric plugs are missing. Location of the hotel is great - 5 minutes from the station.
Stephanie “Wonderful resort - everything you need for a winter escape in Japan”
28 Jan 2025
My two children (aged 11 and 13) and I loved this place, right from the moment we arrived. We walked from Echigo-Yuzawa train station along the mounds of snow and were all pleasantly surprised and relieved when the lovely reception staff at check-in found us a family room for a continuous three nights - even though I had to book two separate rooms to cover our stay (the resort was fully booked when I made our reservations). He then made sure he found a room with a great view of the ski runs and snowy mountains. It was so kind and made our experience even more special and relaxed. We loved the location and ease of access via JR trains/free hotel shuttle bus service, the staff, the onsite facilities (ski rental shop, free guest lockers, ski lifts/runs of varying difficulty, private and public onsen, gift shops, currency exchange machine, indoor swimming pool, delicious food in the main banquet hall/restaurant, in-room TV, comfy beds, bedding and yukata....all fantastic). Really, this was one of the most excellent few nights we have stayed anywhere and we will be returning many times I am sure :)
Stephanie “An amazing way to enjoy our first experience of skiing in Japan - we'll be back for sure!”
28 Jan 2025
Amazing location, within walking distance (or free hotel shuttle bus) from Echigo-Yuzawa station, providing excellent access by bullet train to/from Tokyo (1.5hrs) and 40mins to Niigata city (covered by JR Pass on the Joetsu Skinkansen line). NASPA New Otani resort is self-contained, so we simply checked-in and had everything we wanted at our disposal - rental shop for all our ski equipment, skiing (there is no snowboarding at this ski resort, but you can snowboard at other resorts nearby), exceptional buffet banquet breakfasts and dinners included in our room price (deliciously fresh Western and Japanese cuisine); a large, clean and comfortable family room; onsite public and private onsen facilities (extra cost of approx. 3200yen/hour for the private onsen, very worth it for the added comfort and space); indoor heated swimming pool; gift shop and ski/snowboard gear shops; a currency exchange machine accepting several international currencies; and lovely, friendly, helpful staff. We were a family of three (myself and my two children aged 11 and 13), from Australia, and loved that most other guests were Japanese. NASPA New Otani provides various ski lessons, including children's lessons, but we had pre-arranged to meet an English-speaking instructor from an external company (Snow Country Instructors) which worked well for us. This was our first skiing experience, and it was such a delight, we hope to return next ski season.
