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Naka-ku Yamashita-cho 10, Yokohama, 231-8520 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel New Grand
Each day we'll check prices and send you an email for your selected dates at Hotel New Grand. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel New Grand
General
On-site parking, Parking, Private parking
Services
Internet services
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service
Pools and wellness
Massage
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Safety deposit box
Common areas
Chapel/shrine, Garden, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Carpeted, City view, Clothes rack, Desk, Dining table, Electric kettle, Entire unit wheelchair accessible, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Iron, Minibar, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that Le Normandie restaurant has a dress code for dinner. Male guests are required to wear a jacket.Guests who wish to use a baby cot need to contact the hotel in advance.Guests can indicate smoking preference in the comment section at time of booking. However, please note that while the property will do its best to accommodate your requests, smoking preferences cannot be guaranteed.
Traveller reviews

“Absolutely Grand”
05 Sep 2025
A lovely hotel, deserving of the Grand name. Super comfortable rooms. What stands out though is the amazing service from every one of the staff. They were all so sweet and friendly, and so kind! I messed up my reservation dates and they refunded me for a night when they really didn't need to.

“Easy and pleasant”
03 Sep 2025
Location excellent for cruise ship terminal. Only a five minute walk

“Great short stay experience”
01 Sep 2025
Location and view of the harbour were excellent. Just a short walk from the matomachi chukagai station made it easy. We arrived later than expected after 12am and the staff were still friendly and welcoming. The room was well appointed and clean.

“Recommended”
01 Sep 2025
It’s a five star hotel with very reasonable price. It has terrific sea view. It has a beautiful park and a nice coastline for morning run.