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14 Benjamin Road, Waterloo, N2V 2J9 (show map)
Hotel Overview
Formerly Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel
Before July 2025 Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG was known as Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel
Before May 2021 Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG was known as Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area
Before April 2021 Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG was known as Holiday Inn Express Hotel & Suites
Before July 2019 Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG was known as Holiday Inn Express Hotel & Suites
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard King Room - AccessibleSetup a Price Alert for Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG
Each day we'll check prices and send you an email for your selected dates at Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area by IHG
General
Free parking, On-site parking, Parking, WiFi everywhere
Activities
Cycling, Golf course (within 3 km), Hiking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Snack bar, Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year)
Transportation
Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box
Common areas
Shared lounge/TV area, Sun terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathroom, Cable Channels, Carpeted, City view, Clothes rack, Coffee machine, Desk, Entire unit wheelchair accessible, Fireplace, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Hypoallergenic, Interconnected room(s) available, iPod dock, Iron, Ironing Facilities, Landmark view, Laptop safe, Linen, Microwave, Radio, Refrigerator, Safety Deposit Box, Seating Area, Shower, Sofa, Soundproofing, Spa Bath, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The fitness centre is undergoing renovations and will be closed until further notice.Please note, debit cards are not an accepted form of payment.Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
“Good”
14 Nov 2025
We stayed 2 nights in a suite during a weekday. Building was under construction. Construction workers gave us priority assistance when in work zones. Work areas were nicely boarded up and workers stopped what they were doing and allowed us to pass by. Curious our room wasnt even tidied up on 1st day/eve. We didnt get any bathroom clean up nor towels. Not sure is that the practice? Breakfast offered in morning was good. I appreciated staff tending to all customer needs. They kept refills on coffee, refilled food and asked if anything was needed or if we needed help. I really valued breakfast staff kindness and offers.
Andrea “Lovely oasis, aside from construction”
30 Oct 2025
The staff, especially in the breakfast room were lovely. Very attentive.
Maria Maila “Excellent experience,highly recommended!”
27 Oct 2025
The foods were excellent,in quality and quantity. The staff are friendly,approachable, and kind. The room was cozy, and the bed specifically was very comfortable. The location was close to everything. We will come back again with our whole family.
Lake “Great stay”
22 Sep 2025
The king suite was very impressive. The kitchenette was convenient, having a nice living room space made it comfortable. Large bathroom space. Staff were able to get us into the room early, really appreciated the effort on our behalf. Nice breakfast and dining area. Close to all the tourist attractions we wanted to see & within walking distance, very convenient.
