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Avenida Tulum, Tulum, 77780 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
One-Bedroom SuiteSetup a Price Alert for Una Vida
Each day we'll check prices and send you an email for your selected dates at Una Vida. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Una Vida
General
Free parking, On-site parking, Parking, Pets allowed, Private parking
Activities
Darts, Diving, Fishing, Snorkelling, Water park
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Grocery deliveries, Restaurant, Room service, Snack bar
Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
Concierge service, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Family rooms, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Children's high chair, Cleaning products, Clothes rack, Detached, Dining area, Dining table, Entire unit located on ground floor, Extra Long Beds (> 2 metres), Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Iron, Kitchen, Kitchenette, Kitchenware, Laptop safe, Linen, Mosquito net, Outdoor dining area, Outdoor furniture, Oven, Patio, Pool view, Private entrance, Private Pool, Refrigerator, Safety Deposit Box, Seating Area, Semi-detached, Shower, Sofa, Stovetop, Terrace, Toaster, Toilet, Towels, TV, Upper floors accessible by stairs only, View
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
Traveller reviews
Janna “Nice stay”
23 Dec 2025
I liked that it’s connected to Bardo and you are allowed to visit also Milam. Beautiful pools and nicely decorated common areas. Room was pretty basic but nice and clean. Nice to get breakfast for free in Bardo when Una vida restaurant was closed
Lereesa “A good stay but next time I would stay in a better location.”
13 Dec 2025
Nice rooms, nice decor, a little jungle retreat. Outdoor showers are really nice and the room had a lovely outdoor area too. Ordering room service was very easy and it was useful to be able to contact the property on WhatsApp.
Gale “A Tranquil Natural Retreat”
26 Nov 2025
The staff kindly accommodated our very late arrival and made us feel so welcome in spite of the hour. The space is open and inviting, tastefully modern and minimalist, and using natural fibers, stone and woods in the design. All the accessories from cooking facilites to mini-bar are artfully on display. Breakfast is served just beyond the tranquil pool, and is fresh and wholesome. Guadeloupe at reception enthusiastically encouraged us to explore the two sister properties and called ahead so that we could enjoy the 100 meter pool at the elegant Hotel Milam. All in all, our experiences in the properties, which are surrounded by beautiful natural features and gardens, far exceeded our expectations.
Jan “Well enjoyed jungle stay”
16 Oct 2025
+ amazing jungle exterior and swimming pool area + room equipment and decorations + opportunity to adjust light brightness in the room + indoor shower, outdoor shower, outdoor bath and private pool, just to make a choice + high standard of cleaning including private pool + great staff and easy communication via WhatsApp + free parking in front of the hotel
