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Carretera Boca Paila Km 7.5, Tulum, 77710 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Azucar Hotel Tulum
Each day we'll check prices and send you an email for your selected dates at Azucar Hotel Tulum. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Azucar Hotel Tulum
General
Free parking, On-site parking, Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Sun terrace, Terrace
Cleaning services
Daily maid service
Business facilities
Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Cleaning products, Desk, Entire unit located on ground floor, Entire unit wheelchair accessible, Fan, Fireplace, Free toiletries, Hairdryer, Minibar, Outdoor furniture, Private entrance, Private Pool, Safety Deposit Box, Sea view, Seating Area, Shower, Soundproofing, Terrace, Tile/Marble floor, Toilet, Towels, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews

“Excellent experience”
12 Jun 2025
What a hotel! I really loved it. Everything is brand new from the towels, beds, to the architecture, is very classy with all the neutral colors and design. Our suit was amazing. My boyfriend and i were amazed by the swimming pool infront of the beach and the one on the roof top😍 very comfy room we had and what a view

“Amazing, can't wait to go back!”
06 Mar 2022
Amazing location, great value for money, friendly staff and comfortable, nice sized accommodation.

“Our best stay in Mexico thanks to the location.”
25 Feb 2022
Small Hotel. Service and breakfast was OK The location was the best part. Absolutely amazing view from the room at morning dawn. Make sure you get a room with sea view. Can highly recommend the hotel just for that sake.

“Good”
13 Dec 2021
good location, cheap for the area, friendly staff, beautiful views