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12-14 Palmer Street, Townsville, Queensland (Qld), 4810 (show map)
Hotel Overview
Formerly Townsville Central Hotel
Before June 2022 The Palmer Collective was known as Townsville Central Hotel
Before February 2019 The Palmer Collective was known as Ibis Townsville

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for The Palmer Collective
Each day we'll check prices and send you an email for your selected dates at The Palmer Collective. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Palmer Collective
General
Free parking, On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Packed lunches, Restaurant, Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)
Front-desk/reception area services
Luggage storage, Safety deposit box, Tour desk
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Refrigerator, Safety Deposit Box, Shower, Tea/Coffee Maker, Toilet, Towels, TV, Upper floors accessible by lift
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s reception desk.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Amazing Location and value for accommodation.”
23 Jun 2025
We were very impressed with the location and value for money with the options to walk to close venues. Our son enjoyed the complimentary biscuits at the front desk! Your establishment is very clean and well maintained.

“Our go to in Townsville”
21 Jun 2025
Location is fabulous, parking is easy, staff always super friendly, rooms are exceptionally clean. It's always our go to when staying overnight in Townsville and ticks all the boxes for price point, convenience, cleanliness and service. Complimentary drink on arrival is always a bonus after a long drive

“Loved our stay. Great spot near restaurants and new stadium.”
19 Jun 2025
Position. Friendly staff. Facilities. Great restaurant.

“Superb”
18 Jun 2025
Everything is always amazing when I stay at the Palmer. I booked for this night as I flew in from Bali that morning and wanted a good sleep prior to travelling home. They have the comfiest beds, the friendliest staff.