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Jardinera No. 14, Barrio Santisima Trinidad, Tepoztlán, 62520 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel Las Puertas de Tepoztlan
Each day we'll check prices and send you an email for your selected dates at Hotel Las Puertas de Tepoztlan. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Las Puertas de Tepoztlan
General
Free parking, On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Grocery deliveries, Packed lunches, Restaurant, Snack bar, Special diet menus (on request)
Pools and wellness
Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Transportation
Shuttle service (surcharge)
Front-desk/reception area services
Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Terrace
Entertainment and children services
Babysitting/child services, Evening entertainment
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Miscellaneous
Family rooms, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Cleaning products, Clothes rack, Desk, Dining area, Dining table, Entire unit located on ground floor, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hot Tub, Iron, Ironing Facilities, Landmark view, Laptop safe, Linen, Minibar, Mosquito net, Mountain view, Outdoor dining area, Outdoor furniture, Pay-per-view Channels, Pool view, Private entrance, Radio, Safety Deposit Box, Satellite Channels, Shower, Slippers, Sofa, Spa Bath, Telephone, Terrace, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, Upper floors accessible by stairs only, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:30:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Great stay”
03 Dec 2024
The location of this hotel was absolutely perfect. So close to the town. I felt really safe in this area considering I was a solo female. It's been a great trip thank you

“Overall nice experience”
13 Sep 2024
The refreshing pool at this property is an excellent ending to a long day of exploring Tepoztlan. There is a beautiful view from the rooftop bar, and the location is just right – off the main street's hustle and bustle in a quiet alleyway.

“The hotel is comfortable and cute.”
12 Jul 2023
The decor and the design of the property are a cut above, especially in this price range. The pool area was also quite nice.

“Almost wonderful. Missing basics”
29 Jan 2023
Almost a great hotel missing basics Number one . Get some internet. You claim internet in public places. Well it doesn't work in reception area and the connection doesn't exist in the rest of the property either. For maybe 2000 pesos or one night of money from one room you could get two or more extenders and actually give internet to the whole property. Lazy not to bother . Oh , and the pool? Why is it closed on Tuesday and Wednesday? Then suddenly opens when we leave on Thursday. Rude. Lazy. We stayed in room 11. Fix the lock on the door so that it enters the frame and gives security. Get some black out curtains!??? Turn off the light outside the window during the night maybe. Get some pressure in the water in the " lovely" shower. Put the fridge in the wardrobe so it doesn't heat the room and make a load of noise. Get a fan on the ceiling or at least a portable one that doesn't sound like a tornado. Put some oil on the bed frame. Secure the cabecera headboard to the wall. Remove the struts under the bed that make noise. Remove the frame of the bed so that you don't smash your knee against it and end up bruised for sharp corners. Just have a base and the colchon. Change the switch on the bedside table so that it is actually pressable- a strange one that. Put more than half a toilet roll in the bathroom. IE a spare. Maybe a box of tissues would be a simple touch that costs the hotel 1 peso per night. I mean the furniture is beautiful, the drawers, the lamps that don't work, the garden lovely, the ambience , the water feature in reception that's turned off, the pool that's unavailable . So simple to make the place wonderful and strikes me as complete idiocy or laziness not to bother with tiny things that cost nothing. Great location. Helpful reception with taxi to Pullman bus stop for bus to tasquena. I so almost loved the place. It winds me up.