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Jl. Ketintang Baru I No. 10 - 12, Surabaya, 60231 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Premier Double RoomSetup a Price Alert for The Alana Surabaya
Each day we'll check prices and send you an email for your selected dates at The Alana Surabaya. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Alana Surabaya
General
Free parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Pools and wellness
Fitness centre, Indoor pool, Massage, Sauna
Front-desk/reception area services
24-hour front desk, Concierge service, Private check-in/check-out, Safety deposit box, Valet parking
Common areas
Garden, Terrace
Entertainment and children services
Kids' club
Cleaning services
Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Carpeted, City view, Clothes rack, Desk, Dining area, Dining table, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Interconnected room(s) available, Ironing Facilities, Minibar, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Telephone, Toilet, Towels, View, Wake-up service
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
A negative coronavirus (COVID-19) PCR or Antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.
Traveller reviews
Marta “Very good”
04 Jan 2026
Nice clean and spacious room with a good view of the panorama of the city. The breakfast was delicious.
Morrissy “Staff great rooms were good. I would stay again.”
05 Dec 2025
The accommodation was a great location for access to work and close to mall and not far from city centre. Staff were very helpful epeciallyHaqi the restaurant manager who helpped me be stay as I have a latex allergy and the kitchen was wearing latex gloves and not food handling gloves. Breakfast was always waiting for me
Faryar “Comfortable, well located, excellent value”
18 Feb 2025
Excellent location, warung Kolega across the road is one of the best in Bali, clean, comfortable and good value for money
Bernadeta “Very good”
17 Dec 2024
They really do good in avoiding the use of plastic. Great!! Breakfast is okay, not outstanding but okay
