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Jl. Tunjungan 12, Surabaya, 60275 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
King Guest RoomSetup a Price Alert for DoubleTree by Hilton Surabaya
Each day we'll check prices and send you an email for your selected dates at DoubleTree by Hilton Surabaya. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of DoubleTree by Hilton Surabaya
General
On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year), Sauna
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (free), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Express check-in/check-out, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Shared lounge/TV area, Terrace
Entertainment and children services
Children's playground, Kids' club, Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bidet, CD Player, Desk, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Internet Facilities, Ironing Facilities, Radio, Safety Deposit Box, Seating Area, Slippers, Tea/Coffee Maker, Telephone, Toilet, TV, Video, Wake-up service
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Dear Valued Guest,We are glad to have you and thank you for staying with us.Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event.In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022.Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel.Should you have any concerns or inquiries, please do not hesitate to let us know by dialling GSM mobile at 62 811 3200 5302, and we will be more than happy to assist you.Thank you and we wish you a pleasant stay!
Traveller reviews
Eng “The location and staff at lobby ok 👍”
13 Apr 2026
Breakfast is ok but one day they shut down half rooms and the reason is unacceptable. They said because in breakfasts is not much customer and in the dinner they have more customer. Also when the staff asked me what I want and over me the menu from other room they've closed and orders something and waiting for 25 minutes and at the time is not busy only couple people and so angry at the time to get simply thing like yoghurt.
Chelsey “Relaxing”
11 Apr 2026
The room was really comfortable and spacious. It was just outside the popular cafe street. Breakfast was superb
Karl M. “Great hotel in the center of Surabaya next to Tunjunang Road”
29 Jan 2026
great pool (with unfortunately too restrictive opening hours), big gym with all kinds of training facilities (24/7 open); amazing breakfast with a very broad choice of Indonesian and international dishes & huge breakfast area; the internet is very reliable; the rooms are very clean, the bathroom is great; as the hotel is next to Tunjunang Road (which is full of bars & restaurants) one can easily have an evening or morning walk there, probably the best hotel of Surabaya (at least the best I know); great views of downtown Surabaya from the rooms in the upper floors and the rooftop restaurant
Nur Farha Qaiyishah “Excellent”
30 Dec 2025
Excellent service, staff tried to meet our needs as much as possible. I enjoyed the breakfast- a variety especially Bubur Madura was my favourite.
