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277 Orchard Road #10-01, Singapore, 238858 (show map)
Hotel Overview
Formerly JEN Singapore Orchardgateway by Shangri-La - SG Clean
Before September 2022 JEN Singapore Orchardgateway by Shangri-La was known as JEN Singapore Orchardgateway by Shangri-La - SG Clean
Before March 2022 JEN Singapore Orchardgateway by Shangri-La was known as Hotel Jen Orchardgateway Singapore by Shangri-La
Before August 2021 JEN Singapore Orchardgateway by Shangri-La was known as Hotel Jen Orchardgateway Singapore
Before May 2019 JEN Singapore Orchardgateway by Shangri-La was known as Hotel Jen Orchardgateway Singapore
Before January 2019 JEN Singapore Orchardgateway by Shangri-La was known as Hotel Jen Orchardgateway Singapore by Shangri-La
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior King RoomSetup a Price Alert for JEN Singapore Orchardgateway by Shangri-La
Each day we'll check prices and send you an email for your selected dates at JEN Singapore Orchardgateway by Shangri-La. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of JEN Singapore Orchardgateway by Shangri-La
General
Free parking, On-site parking, Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box
Common areas
Sun terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Bath or Shower, Bathrobe, Bathroom, Carpeted, City view, Clothes rack, Coffee machine, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the swimming pool's operating hours are from 06:00 to 23:00.
Traveller reviews
Yuxin “Overall very nice hotel in a great location.”
21 Sep 2025
Overall very nice hotel in a great location. The rooftop pool is amazing!
Petr “Great place for all Singapore activities”
21 Sep 2025
Hotel is located directly above the metro station (direct line to Marina Bay). This makes it a perfect place for Singapore exploration and/or shopping spree at Orchard street. Rooms are newly refurbished (or very well maintained), the hotel is clear, room service is perfect. Great breakfasts with wide variety of styles. Rooftop pool and bar with view at the Marina Bay is a bonus. Would return next time in Singapore.
Alison “Could not recommend highly enough”
21 Sep 2025
Perfect location for getting around, excellent staff, spacious rooms & the infinity pool was stunning
David “Location & pool”
19 Sep 2025
Hood location above shops and metro. Great pool and good breakfast
