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Shepton Mallet Nr Glastonbury, Shepton Mallet, BA4 4PR (show map)
Hotel Overview
Formerly Charlton House Spa Hotel
Before July 2023 Montigo Resorts, Somerset was known as Charlton House Spa Hotel
Before April 2023 Montigo Resorts, Somerset was known as Bannatyne's Charlton House Spa Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Montigo Resorts, Somerset
Each day we'll check prices and send you an email for your selected dates at Montigo Resorts, Somerset. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Montigo Resorts, Somerset
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Massage, Sauna, Spa and wellness centre
Transportation
Electric vehicle charging station, Shuttle service (free), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Lockers, Luggage storage, Safety deposit box
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bathroom, Carpeted, Clothes rack, Desk, Electric kettle, Entire unit wheelchair accessible, Fan, Fireplace, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Hot Tub, Interconnected room(s) available, Iron, Ironing Facilities, Landmark view, Linen, Minibar, Outdoor dining area, Patio, Private entrance, Private Pool, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Soundproofing, Terrace, Toilet, Towels, Towels/Sheets (extra fee), TV, View, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the there is a strict age restriction for the spa and only children aged over 18 years of age are able to use the spa.Guests can receive discounted entry to the Health Club and Spa for GBP 30 per person, per night.Please note that the property doesn't allow dogs over 10 kilos, and there is a £50.00 charge.
Traveller reviews
Rona “Fair”
30 Apr 2026
Nice location, peaceful. Friendly staff. Good breakfast though less impressive on the Sunday.
Marta “Great weekend couple break”
27 Apr 2026
The Hotel is in a good location, very quiet area with nice interiors and spacious rooms. The staff is very friendly and helpful- we had a great welcome at the reception and general nice experience during our stay. Spa facilities were included in the price which was an extra bonus, the facilities are superb with a pool , hot tub, 3 different saunas and a well-equipped gym. A local pub is only 5-min walk but there is a hotel bar and a lovely sitting area available, the garden is spacious and very peaceful especially on a sunny day. We are already thinking about coming back.
Karen “Superb”
21 Apr 2026
The room was delightful and extremely comfortable, had everything you needed. The spa was amazing, especially after 3 days hiking! Just what the body needed. Breakfast was really good, but no real thought for Vegans as one of our party was a vegan.
Carolyn “Good”
15 Apr 2026
This is no longer Ballantyne and has become rather tired and in need of some tlc. But we enjoyed our stay which was comfortable. Food was good though few vegan options.











































Classic Double Room