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Jl. Alam Sutera Boulevard Kav. 23, Serpong, Tangerang Selatan, Serpong, 15325 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Mercure Serpong Alam Sutera
Each day we'll check prices and send you an email for your selected dates at Mercure Serpong Alam Sutera. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Mercure Serpong Alam Sutera
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Cycling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Snack bar
Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Valet parking
Common areas
Garden, Shared lounge/TV area, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Adult only, Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, City view, Clothes rack, Coffee machine, Desk, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Garden view, Interconnected room(s) available, Linen, Minibar, Pool view, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Comfortable and location is very good.”
12 Dec 2024
Location. Mall is next door for all your requirement.

“Will come back someday Insya Allah.”
22 Nov 2024
It’s very kids friendly, we got welcome drinks for the kids and they love the milkshake. The location was perfect next to Living World mall. The staff were very helpful, polite and full of smile. Very recommended hotel for family.

“Good”
13 Jul 2024
Excellent service from front desk all the way to housekeeping. Very impressed.

“pleasant and comfortable stay”
30 Jun 2024
First and foremost, the location. It's so close to living world, flavor bliss, hospital, etc. Also, the staffs are very friendly and helpful. My niece accidentaly left her wallet during this visit and it came back to her perfectly. I and my family have been staying at Mercure Alam Sutera if we have any activities around the area.

“Very good”
06 May 2024
Location is excellent. There are many various restaurant around.