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Paseo de Urumea, 15, San Sebastián, 20014 (show map)
Hotel Overview
Formerly Casual del Jazz San Sebastián
Before June 2025 Colectia Hotel Urumea was known as Casual del Jazz San Sebastián
Before May 2019 Colectia Hotel Urumea was known as Hotel Arrizul Urumea

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Facilities of Colectia Hotel Urumea
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Front-desk/reception area services
Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Common areas
Shared lounge/TV area
Cleaning services
Daily maid service
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bathroom, Desk, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hypoallergenic, Linen, Minibar, Safety Deposit Box, Shower, Sofa, Soundproofing, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Check in service will be available from noon until 11 pm, after that time please consult with the hotel.Please note, when booking 3 or more rooms, different policies and additional supplements may apply.Please note that smoking is strictly forbidden in this property, including rooms. Penalties up to 150 EUR may apply if this rule is not respected.Pets are allowed, maximum 1 per room, with a daily supplement of € 10.License number: HSS 00762Front desk hours are from 9am to 5pm every day of the week.
All guests arriving later than 5pm must notify the front desk.
The telephone number is: 34690164325ATTENTION: RECEPTION HOURS from 7:00 a.m. to 11:00 p.m. - CHECK-IN from 2:00 p.m. to 11:00 p.m. If you are going to arrive later than 11:00 p.m., please contact the hotel BEFORE to make early check-in.
HOTEL ACCESS, PARKING ACCESS AND 24-hour CUSTOMER SERVICE.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Good”
01 Aug 2025
Lovely queit room, very helpful staff and a good location on the river with a short walk to Gros and the Old Town. There are lots of amenities close by. This hotel is good value for money.

“Would consider coming back if it was a bit cheaper.”
27 Jul 2025
It’s a great spot, at walking distance from all the hot spots (like the Old Town).

“Good”
27 Jul 2025
The lady at the reception was extremely helpful and made the start to our stay great. Room was good, nothing to complain about.

“Very good”
17 Jul 2025
The hotel is a short walk, approximately 15-20 minutes, from the city centre and old town. It's very easy to find as it's next to the river and a straight walk into the city centre. There's also public transport nearby if walking is a problem. It's a budget hotel with no frills, but was reasonably comfortable for a few nights and good value for money; hotels along the beachfront and the magnificent bay in Donostia/ San Sebastian can be rather expensive. The young woman at reception was very pleasant and helpful.