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72 Ellis Street, San Francisco, California (Ca), CA 94102 , USA (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for citizenM San Francisco Union Square
Each day we'll check prices and send you an email for your selected dates at citizenM San Francisco Union Square. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of citizenM San Francisco Union Square
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Restaurant
Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Private check-in/check-out
Common areas
Shared lounge/TV area
Cleaning services
Ironing service
Business facilities
Business centre
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bathroom, Cable Channels, Clothes rack, Desk, Entire unit located on ground floor, Flat-screen TV, Free toiletries, Hairdryer, Heating, iPad, iPod dock, Iron, Ironing Facilities, Linen, Radio, Refrigerator, Safety Deposit Box, Shower, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.When booking 10 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Superb”
10 Sep 2025
The hotel itself was great, quirky and lovely. Great facilities, location and the rooms were fab, not huge but really well thought out the tech was excellent. But what made our stay really great were the staff. Whoever came up with the CitizenM philosophy and customer services training has got it spot on, wonderful! From the moment we arrived all the staff were friendly, helpful and knowledgeable, but a huge thank you to Lorenzo and Riser in particular, they went above and beyond and made our stay fabulous, they really are great ambassadors to the brand and hotel. It was our first time in a CitizenM, but after this stay we will definitely seek them out in the future, loved it. Thank you.

“Superb”
08 Sep 2025
Excellent breakfast and coffee, very clean and modern

“Convenient and clean hotel”
06 Sep 2025
Rooms were clean, hotel was in a good location. It felt secure with security on the door. The gym was a good size with reasonable equipment. For the price, it was a fantastic place to stay in the city

“Really enjoyed stay staff great great breakfast”
03 Sep 2025
Clean neat Great atmosphere Very good and friendly staff