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1286 Arawa Street, Rotorua, 3010 (show map)
Hotel Overview
Formerly Urban Lounge Sleepery
Before December 2025 Urban Lounge Sleepery, SureStay Collection by BW was known as Urban Lounge Sleepery
Before October 2023 Urban Lounge Sleepery, SureStay Collection by BW was known as Lava Lodge
Before January 2023 Urban Lounge Sleepery, SureStay Collection by BW was known as Base Rotorua
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Self Contained Triple RoomSetup a Price Alert for Urban Lounge Sleepery, SureStay Collection by BW
Each day we'll check prices and send you an email for your selected dates at Urban Lounge Sleepery, SureStay Collection by BW. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Urban Lounge Sleepery, SureStay Collection by BW
General
On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Outdoor pool, Outdoor pool (all year)
Transportation
Electric vehicle charging station
Front-desk/reception area services
Express check-in/check-out, Luggage storage, Private check-in/check-out
Common areas
Shared kitchen
Cleaning services
Daily maid service, Laundry
Miscellaneous
Designated smoking area, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Balcony, Bathroom, Carpeted, City view, Desk, Dining table, Electric kettle, Fan, Flat-screen TV, Garden view, Hairdryer, Heating, Kitchenette, Linen, Microwave, Minibar, Outdoor furniture, Pool view, Refrigerator, Shared Bathroom, Shared Toilet, Shower, Sofa, Toaster, Toilet, Towels, TV, Upper floors accessible by stairs only, View
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that 2.5% surcharge will be applied on all transactions, this includes prepayment for Non Refundable policy.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Sarah “If you are looking for something cheap and clean to stay with your family or big group, this is great. You can prepare y”
10 May 2026
We were in a family room, which was spacious and clean. It’s was very affordable and we would stay here again.
Leanne “Good”
06 May 2026
Room upgrade - ground floor and close to shared bathroom, clean and well equipped kitchen, clean bathroom facilities, very accommodating staff member, excellent laundry facilities, chrome cast TV screening and everything you need in a queen sized bedroom ie, small bedside tables, armchair and small coffee table, hanger, shelf etc
Gena “Superb”
04 May 2026
beds were very comfy and close to town great location
Tanya “Fair”
18 Apr 2026
Clean spacious room . Comfortable bed. Staff at reception very friendly and helpful.
