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Miraflores 742, Puerto Natales, 6160854 (show map)
Hostel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Puma House
Each day we'll check prices and send you an email for your selected dates at Puma House. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Puma House
General
Free parking, Parking, WiFi everywhere
Activities
Cycling, Fishing, Horse riding
Services
Free WiFi, Internet services, WiFi
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
Concierge service, Luggage storage, Tour desk
Common areas
Garden, Shared kitchen, Shared lounge/TV area
Cleaning services
Daily maid service
Miscellaneous
Family rooms, Heating, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bathroom, City view, Clothes rack, Coffee machine, Dining area, Dining table, Electric kettle, Hairdryer, Heating, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Patio, Private entrance, Refrigerator, Satellite Channels, Seating Area, Shared Bathroom, Shower, Tea/Coffee Maker, Telephone, Towels, Towels/Sheets (extra fee)
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).* This additional fee (IVA) is not included in the hotel rates and must be paid separately.This property will not accommodate hen, stag or similar parties.
Traveller reviews

“Good location, average value”
17 May 2025
Great location in middle of town Let us store our bags for 9 days while we did the O trek

“Fantastic little base”
07 May 2025
A small, spotless hostel. The staff are very proud of the place and it is so clean with great kitchen facilities and separate bathrooms. Basically everyone staying here is hiking so people wake up early and they have a strict quiet time. They also have gear rental which I used on the O Trek and it was high quality.

“Comfortable, affordable and cosy hostel!”
16 Apr 2025
The staff were really friendly and helpful with recommendations for the local area. The beds were super comfy and the hostel was cosy so we had great sleeps here! Great locker space under the beds for storage too. One minor suggestion would be to put a hand dryer in the bathroom - only because it gets so cold and our hands were frozen every time we washed our hands!

“Superb”
13 Apr 2025
Very nice atmosphere to chill on rest days. We rented a sleeping bag and foam mats for the O-Trek (be warned the sleeping bags don’t compress well but are very warm) - staff were very helpful with any questions. The place is completely cleaned very regularly.