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AV Niños Heroes MZ. 5 Lote 29 Region 2, Puerto Morelos, 77580 (show map)
Hotel Overview
Formerly Hotel Puerto Caracol
Before September 2023 Hotel Caracol Puerto Morelos was known as Hotel Puerto Caracol
Before January 2022 Hotel Caracol Puerto Morelos was known as Hotel Caracol Puerto
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Twin RoomSetup a Price Alert for Hotel Caracol Puerto Morelos
Each day we'll check prices and send you an email for your selected dates at Hotel Caracol Puerto Morelos. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Caracol Puerto Morelos
Services
Free WiFi, Internet services, WiFi
Front-desk/reception area services
24-hour front desk, Tour desk
Common areas
Terrace
Cleaning services
Daily maid service
Miscellaneous
Air conditioning, Family rooms, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bathroom, Coffee machine, Flat-screen TV, Free toiletries, Kitchenette, Kitchenware, Linen, Mosquito net, Pay-per-view Channels, Private entrance, Shower, Towels, TV, Upper floors accessible by stairs only
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:30:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Ione “Awesome place in a perfect location”
29 Apr 2025
The hotel is way more characterful than I expected. It's really beautifully done with lovely furnishings. There is also a big roof terrace with loungers that overlooks the mangroves and it feels very gorgeous and jungly. The location is just a few minutes from all the nice restaurants and the beach but it's quiet at night, we slept really well. The staff were lovely and friendly and the rooms were spotlessly clean.
Virginia “I will book again as the price point is excellent for my budget.”
18 Mar 2025
The actual room was in the middle so fairly sound proof other than opening the window with a screen during the night. It was wonderful to have shampoo & soap dispenser and a hand soap at the sink. 2 towels were perfect & the mini frig worked great. Every area was kept really clean & I witnessed the lounger covers being taken & cleaned! The rooftop area was a treat to be outdoor with an opportunity for sun or the covered palapa.
Gideon “Clean, comfortable, convenient and good value.”
04 Mar 2025
Staff were friendly, hotel was clean, location was great.
Li “It was a very pleasant place to spend a few days at the ocean.”
03 Feb 2025
The room was very nice, in good condition, well-lit with attractive over-the bed lamps, bedside plug-in, hangers and a place to put luggage. A small frig and coffee maker were provided. Good water pressure and hot water. TV had good number of cable channels (for those who want to watch the news, in Spanish of course). There was a nice terrace on the roof. Hotel is 2 blocks from the main square and 3 from the ocean. Staff people were very helpful.
