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Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, MZ 03 77500, Puerto Morelos, 77500 (show map)
Resort Overview
Formerly Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive
Before October 2021 Hideaway at Royalton Riviera Cancun, An Autograph Collection All- Inclusive Resort - Adults Only was known as Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive
Before July 2021 Hideaway at Royalton Riviera Cancun, An Autograph Collection All- Inclusive Resort - Adults Only was known as Hideaway at Royalton Riviera Cancun All Inclusive-Adults Only
Before July 2020 Hideaway at Royalton Riviera Cancun, An Autograph Collection All- Inclusive Resort - Adults Only was known as Hideaway at Royalton All Inclusive-Adults Only
Before July 2019 Hideaway at Royalton Riviera Cancun, An Autograph Collection All- Inclusive Resort - Adults Only was known as Hideaway at Royalton All Inclusive-Adults Only
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Luxury Junior SuiteSetup a Price Alert for Hideaway at Royalton Riviera Cancun, An Autograph Collection All- Inclusive Resort - Adults Only
Each day we'll check prices and send you an email for your selected dates at Hideaway at Royalton Riviera Cancun, An Autograph Collection All- Inclusive Resort - Adults Only. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hideaway at Royalton Riviera Cancun, An Autograph Collection All- Inclusive Resort - Adults Only
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards, Fishing, Golf course (within 3 km), Snorkelling, Tennis court, Water sport facilities (on site), Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Tour desk, Valet parking
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Casino, Children's playground, Entertainment staff, Evening entertainment, Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Adult only, Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bathrobe, Bathroom, Cable Channels, Coffee machine, Desk, Executive Lounge Access, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hot Tub, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Pool view, Private entrance, Private Pool, Radio, Safety Deposit Box, Sea view, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, View, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The Environmental Sanitation Taxes has to be paid at front desk in Mexican Pesos, at a rate of $79.20 MXN per room per night is excluded and will be charged at departure.Bed types are subject to availability according to the hotel occupancy.
Traveller reviews
Lisa “3.5/5 – Beautiful Property, Mixed Experience”
07 Jun 2025
We recently stayed at Hideaway at Royalton Cancun and had a generally pleasant experience, though there were some notable pros and cons. What we liked: The property itself is visually appealing—beautifully decorated, especially in the reception area, which makes a great first impression. There’s a good variety of restaurants on-site, a well-equipped gym, and a lovely coffee house that we enjoyed daily. The staff throughout the resort were friendly and helpful, and there was always something going on activity-wise, although we chose not to participate. A big highlight for us was the Butler service in the Diamond Club, which was excellent—attentive, professional, and a real added touch of luxury.
yasuka “Everything is just right”
25 Sep 2023
- Lots of activities and parties going on and a good thing is the vibe is not excessively exciting. The adult-only Hideaway section and the exclusive Diamond Club section are peaceful but not boring. everything is just right and you will never feel embarrassed or confused wherever you are in the entire premise. - A perfect location if you are looking for a long, calm and swimmable beautiful out-of-town beach in Cancun. You can also experience stargazing at midnight which you would probably not be able to expect in the central Hotel Zone. - Food is quite good overall for the price range except one thing I will mention in Cons below. Lots of choices in restaurants and bars and you will probably not miss the downtown Cancun. - About Diamond Club, the personal butler service is really helpful: just text anything from inquiry to a reservation request from anywhere in the premise then you get a solution. My butler Brie was very responsive and kind. Exclusive check-in/check-out is also great. In addition, my room was upgraded to one with the rooftop jacuzzi which is fantastic. I do not drink at all, but Diamond Club was still worth the extra fee. - I really like the overall landscape design and the layouts of the facilities. Lots of seating spaces both under the sun and under the roof including the sophisticated main lobby. The entire premise is huge and my 4-days was too short to explore everything. There are a bunch of staff working day and night and it's good to see someone is always cleaning or fixing somewhere to keep its conditions.
“a good holiday apart from cold food .”
14 Mar 2022
staff around the pools and bars were very friendly and gave excellent service
Shah “Great holiday 4 star not 5 but was good”
27 Feb 2022
I liked the resort , my only issue would be the cleanliness of the beach Food was good but was always luke warm Staff were excellent , any issues were resolved I think the charges for transfer from front desk were a tad high Some of the staff in food buffet were excellent
