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Doctor Cobiella Zaera, s/n, Puerto de la Cruz, 38400 (show map)
Hotel Overview
Formerly Puerto Palace
Before October 2022 Hotel Puerto Palace was known as Puerto Palace
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard Single RoomSetup a Price Alert for Hotel Puerto Palace
Each day we'll check prices and send you an email for your selected dates at Hotel Puerto Palace. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Puerto Palace
General
WiFi everywhere
Activities
Cycling, Diving, Fishing, Hiking, Mini golf, Table tennis, Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Snack bar, Special diet menus (on request), Vending machine (drinks)
Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Solarium
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Evening entertainment
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bathroom, Bidet, Clothes rack, Flat-screen TV, Hairdryer, Linen, Outdoor furniture, Pool view, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Telephone, Toilet, Towels, TV, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 16:00:00 hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
From November 1 through April 30 in the dining room for dinner guests are required to wear long pants and sleeveless shirts are not allowedWhen booking half board, please note that drinks are not included.
Traveller reviews
Susan “Superb”
19 Oct 2025
Beautiful hotel very clean excellent staff nother was a bother .
Benny “Good”
11 Oct 2025
The beds were very uncomfortable, and noisy, and although it was clean, there were ants in the bathroom. Breakfast was good, and so was the location.
“Another fabulous stay!”
10 Oct 2025
The hotel is excellent value for money, the hotel is very well kept and overall very comfortable and has all you could ever need within the local vicinity. A great Mexican restaurant next door for lunches and margaritas, it’s a downhill 10-12 min walk into ‘the square’ and the harbour. The staff are super friendly and nothing is too much for you.
Myrto “Perfect”
29 Sep 2025
The hotel was excellent. The location very near the town of Puerto de la Cruz.The breakfast perfect the facilities very nice the staff very good
