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Avenida Marqués de Villanueva del Prado, Puerto de la Cruz, 38400 (show map)
Hotel Overview
Formerly Smy Hotel Puerto de la Cruz
Before May 2023 FERGUS Puerto de la Cruz was known as Smy Hotel Puerto de la Cruz
Before June 2022 FERGUS Puerto de la Cruz was known as Smy Puerto de la Cruz
Before September 2019 FERGUS Puerto de la Cruz was known as Hotel Puerto de la Cruz
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior Double Room (2 Adults + 1 Child)Setup a Price Alert for FERGUS Puerto de la Cruz
Each day we'll check prices and send you an email for your selected dates at FERGUS Puerto de la Cruz. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of FERGUS Puerto de la Cruz
General
On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar
Pools and wellness
Outdoor pool, Outdoor pool (all year)
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Entertainment staff, Evening entertainment
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Clothes rack, Desk, Flat-screen TV, Free toiletries, Hairdryer, Hot Tub, Linen, Minibar, Mountain view, Satellite Channels, Sea view, Seating Area, Slippers, Sofa, Spa Bath, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the half-board rates include breakfast and dinner.
Lunch hours: From 1:00 p.m. to 3:00 p.m., every day
Dinner hours: From 18:30 p.m. to 21:00 p.m. from November to April and from 19:00 to 21:30 from May to OctoberWhen booking half board, please note that drinks are not included.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Francesco “Fair”
22 May 2025
The hotel is quite big and caters to mass tourism. It's really fine but it is nothing special. It is worth mentioning that they have a good customer orientation - they knew it was my birthday and they left a bottle of champagne in the room, which was a really nice touch.
David “Good”
10 Apr 2025
We booked 2 rooms which were arranged very close to each other as requested. 1 room seemed recently renovated, bright and fresh. Staff were all very helpful and friendly. Pool area was pleasant and clean with a lifeguard Wifi adequate for our needs.
Corey “Despite a last-minute booking, I was impressed by this property and would consider staying again.”
13 Feb 2025
The front desk staff was friendly and helpful. Due to a last-minute cancellation by another property, I was forced to book this hotel only 4 days before my trip. Upon arrival, I received an upgraded room, which had an exceptional ocean view and gave me access to the rooftop patio.
Helen “It was a relaxing break. Thank you.”
11 Jan 2025
The bus journey from airport to the hotel was super easy and the staff were very polite, happy and accommodating.
