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404 Boulevard Heroes del 5 de Mayo Col. Xanenetla, Puebla, 72290 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel 5 de Mayo
Each day we'll check prices and send you an email for your selected dates at Hotel 5 de Mayo. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel 5 de Mayo
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Grocery deliveries, Restaurant, Room service
Pools and wellness
Fitness centre, Massage
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Meeting/banquet facilities
Miscellaneous
Allergy-free room, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Alarm clock, Bathroom, Cable Channels, Clothes rack, Desk, Dressing Room, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Hot Tub, Iron, Ironing Facilities, Linen, Pay-per-view Channels, Private entrance, Safety Deposit Box, Seating Area, Shower, Sofa, Spa Bath, Telephone, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Very Good price/quality compromise for business trip. Maybe not recommendable for families.”
14 Jun 2025
Large rooms with large bathrooms with good quality furnitures. Highly comfortable. Good position : 15min walking to Las Fuertes Parc and 20min to city center.

“Very good”
06 Mar 2025
Very friendly staff Clean and comfortable room/bed Short walk to downtown

“Superb”
02 Feb 2025
Loved the very large rooms. Great bathroom and shower and great TV! Very comfortable. Brilliant breakfast!

“Superb”
14 Jan 2025
Super nice hotel. Very spacious and updated nicely. Really nice rooms. Comfortable bed. Staff were very helpful and attentive. Breakfast was included and it was very delicious. A couple of staff members that could speak English we're very helpful with our struggle with Google translate as our Spanish is still pretty minimal. There is a very nice restaurant on site and the food is muy bueno. Special shout out to Carmina in the restaurant. Super nice and helpful young lady. She is studying for the hotel and tourist business and is intent on improving her English. She will do very well. Her customer skills are excellent. Great location for the hotel as it's well within walking distance to Centro which was a pretty exceptional area.