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Falconer, 19, PORTALS NOUS, 07181 (show map)
Hotel Overview
Formerly Iberostar Grand Portals Nous
Before March 2024 The Donna Portals was known as Iberostar Grand Portals Nous
Before December 2019 The Donna Portals was known as Iberostar Grand Hotel Portals Nous - Adults Only
Before July 2019 The Donna Portals was known as Iberostar Grand Hotel Portals Nous - Adults Only
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Marcel WandersSetup a Price Alert for The Donna Portals
Each day we'll check prices and send you an email for your selected dates at The Donna Portals. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Donna Portals
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Cycling, Diving, Fishing, Golf course (within 3 km), Tennis court, Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Solarium, Spa and wellness centre
Transportation
Car hire, Electric vehicle charging station, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, City view, Coffee machine, Desk, Entire unit located on ground floor, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Hot Tub, Iron, Linen, Minibar, Patio, Safety Deposit Box, Satellite Channels, Sauna, Sea view, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the full amount of the reservation must be paid in upon check-in. When booking more than 5 rooms, the hotel reserves the right to cancel the reservation, as different policies and additional supplements may apply. DRESS CODE: Mandatory long pants and closed shoes in all restaurants. Breakfast is à la carte. Please keep in mind that bringing a pet implies the following rules: Price: €45 per day/pet. Maximum 5 kg. • When entering or leaving the hotel, pets must be restrained in your arms or in a carrier.
• Pets cannot be left alone in the common areas of the hotel, including the pool and restaurant.
• Never leave your pet unattended in the room. In case of absence, the pet must remain in the carrier, and the staff must be informed.
• Pets are not allowed on the bed, sofa, chairs, etc. If your pet has the habit, we ask that you protect the furniture with your own clothes.
• If you need to clean your pet's paws after a walk, please do not use hotel towels.
• The owner of the pet is responsible for damage and destruction caused beyond the cleaning of the room.
• Additional charge may apply if the pet causes a mess, furniture damage, or hygiene issues. • NOTE: If another guest complains about your pet's barking, noise or behaviour, unfortunately you will be asked to leave the hotel.***
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Michael “Brilliant”
05 Jul 2025
Loved every minute of the stay hotel was immaculate and rooms would recommend to anyone
John “Our stay was fantastic. We’ll definitely be back. ❤️❤️”
03 Jul 2025
Loved it all. Our room 804 - The Naughty Suite - was a surprise . We genuinely had no idea what we’d booked til we were shown to our room ! The staff , the food and the location was outstanding.
Daryl “Relaxing,peaceful and needed!”
01 Jul 2025
Loved the shuttle bus facility and staff were very helpful
Susie Bischof “Superb”
28 Jun 2025
Loved the place. Great location, favourite beach next door with lovely beach bar.
