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18-22 Owen Street, Port Douglas, Queensland (Qld), 4877 (show map)
Resort Overview
Formerly Hibiscus Resort & Spa with Onsite Reception & Check In
Before September 2024 Hibiscus Resort & Spa - Official Onsite Reception & Check In was known as Hibiscus Resort & Spa with Onsite Reception & Check In
Before September 2023 Hibiscus Resort & Spa - Official Onsite Reception & Check In was known as Hibiscus Resort and Spa - with onsite staff and check in
Before July 2023 Hibiscus Resort & Spa - Official Onsite Reception & Check In was known as Hibiscus Resort And Spa - Official Onsite Management
Before June 2022 Hibiscus Resort & Spa - Official Onsite Reception & Check In was known as Hibiscus Resort And Spa Book Here With The Onsite Reception Open Daily
Before August 2020 Hibiscus Resort & Spa - Official Onsite Reception & Check In was known as Hibiscus Resort And Spa
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
StudioSetup a Price Alert for Hibiscus Resort & Spa - Official Onsite Reception & Check In
Each day we'll check prices and send you an email for your selected dates at Hibiscus Resort & Spa - Official Onsite Reception & Check In. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hibiscus Resort & Spa - Official Onsite Reception & Check In
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
BBQ facilities
Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
Express check-in/check-out, Luggage storage, Tour desk
Common areas
Garden, Sun terrace, Terrace
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath or Shower, Bathroom, Clothes rack, Coffee machine, Dining area, Dining table, Electric kettle, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hot Tub, Iron, Ironing Facilities, Kitchenette, Kitchenware, Linen, Microwave, Outdoor dining area, Outdoor furniture, Patio, Pool view, Private entrance, Refrigerator, Seating Area, Shower, Sofa, Spa Bath, Stovetop, Tea/Coffee Maker, Terrace, Tile/Marble floor, Toaster, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by stairs only, View, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that there is a 1.5% charge when you pay with EFTPOS, a Visa, a Mastercard, or a Credit Card.Please note that there is a 3.5% charge when you pay with an American Express.Please note that if paying by cash, this property requires a refundable cash deposit of AUD 200 and a copy of your photo ID upon check.Please note that housekeeping service is only offered mid-stay for stays of 8 or more nights.Please note that the majority of the units can only be accessed via stairs.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Samantha “Superb”
02 Sep 2025
This place was perfect for me and my partner. Located right in town and close to the beach. Also the staff were all very lovely and helpful.
Rebecca “Nice place to stay!”
29 Aug 2025
Property is in an excellent location and was easily found. The unit we had had been recently ungraded and was nice and comfortable to stay in over a longer period. We particularly liked the walk in shower. The staff were very pleasant and helpful when it came to booking transfers and answering our enquires.
Susan “We will return more often.”
27 Aug 2025
Location is fabulous. Easy 10 minute walk to the beach, restaurants/pubs, shops and supermarket. It has two pools surrounded by a tropical garden. Sun lounges for sunbaking and covered rotundas with lounge suites for sun shy people to sit in the shade. Every apartment has a balcony area with outdoor furniture. There are laundry facilities (washers and dryers). Under building car parking. It was very quiet at night. The staff emailed me about sight seeing opportunities, dining guides, as well as offering to book airport transfers. We have returned to Hibiscus Gardens many times.
THERESA “Excellent - will rebook in future”
23 Aug 2025
They did not provide breakfast, but we bought our own cereal fruit etc and cutlery and crockery was all provided 😊 facilities like our own balcony, car parking and pool were excellent. Close to Main Street and beach at Port Douglas!!
