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Millbay Road, Plymouth, PL1 3LD (show map)
Hotel Overview
Formerly The New Continental
Before October 2019 New Continental Hotel; Sure Hotel Collection by Best Western was known as The New Continental

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for New Continental Hotel; Sure Hotel Collection by Best Western
Each day we'll check prices and send you an email for your selected dates at New Continental Hotel; Sure Hotel Collection by Best Western. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of New Continental Hotel; Sure Hotel Collection by Best Western
General
On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Sauna
Transportation
Electric vehicle charging station
Front-desk/reception area services
24-hour front desk, Luggage storage
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bath or Shower, Bathroom, Carpeted, Desk, Electric kettle, Fan, Flat-screen TV, Hairdryer, Heating, Interconnected room(s) available, Iron, Linen, Satellite Channels, Shower, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show upon arrival the credit card used for the booking.Your card will be pre-authorised upon check-in.Please note that car parking is subject to availability and cannot be reserved.If you have reduced mobility please contact the reception team for more details on our entrance that provides easier access.If you are travelling from overseas you must present a passport upon check in.If you make a booking for the same day after 8PM, you must present photo ID.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Relaxing and enjoyable stay, great location.”
15 Aug 2025
Great location, lots of facilities swimming pool, sauna, bar etc. Enjoyable & relaxing stay.

“Comfy and clean”
15 Aug 2025
Room was really clean and comfortable. Staff were very friendly and helpful and the car park had space even later in the day. The room was also air conditioned which was lovely in the summer heat.

“Expensive for what it was”
15 Aug 2025
Staff helpful and friendly, hotel clean but very dated for the price.

“Fantastic stay, we've stayed before and we'll definitely stay again”
13 Aug 2025
The breakfast was lovely and fresh, made to order and hot. The room was very clean, very comfortable and loved the steps going up to the bathroom. Fantastic large bathroom. The room had all the facilities we needed.