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10 Avenida Norte y calle 40 Norte Mz 150, lt 20, 21 y 22, Playa del Carmen, 77720 (show map)
Hotel Overview
Formerly Serenity Grand Suites Hotel Boutique
Before June 2025 Serenity Hotel Boutique By Alsol was known as Serenity Grand Suites Hotel Boutique
Before December 2023 Serenity Hotel Boutique By Alsol was known as Serenity Hotel Boutique
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Serenity Hotel Boutique By Alsol
Each day we'll check prices and send you an email for your selected dates at Serenity Hotel Boutique By Alsol. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Serenity Hotel Boutique By Alsol
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Packed lunches, Restaurant, Room service, Snack bar
Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Sun terrace, Terrace
Entertainment and children services
Evening entertainment, Nightclub/DJ
Cleaning services
Daily maid service
Business facilities
Business centre, Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bathroom, Cable Channels, City view, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Entire unit wheelchair accessible, Fan, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Laptop safe, Linen, Microwave, Mosquito net, Private entrance, Refrigerator, Safety Deposit Box, Seating Area, Shower, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
azita “If I come back to playa del Carmen, I will go back there without any hesitation”
15 Sep 2025
Absolutely perfect in all aspects; location, security, apartment, …
“Excellent, couldn’t have wished for anything more, especially as it was do reasonably priced.”
14 Aug 2025
Beautiful hotel, lovely room. Spotlessly clean. Cleaned daily. Ample Mexican style breakfast. Fabulous pool area but most of all staff were amazing. Worked aimlessly to meet our needs and couldn’t do enough for us. Service with a smile. A couple of minutes walk to 5th Avenue which is very lively and an entertaining area with lots of great bars and restaurants but hotel was always quiet in our apartment and pool area. We travel to Mexico several times a year and will definitely stay again soon. Thanks for a wonderful holiday.
Eva “Superb”
25 May 2025
Great location, modern environment, nice stuff, everything that you need
Janson “Convenient stay in PDC. Rooms are well equipped and hotel staff friendly.”
31 Mar 2025
Good location, within walking distance of the 10 Avenida Norte and many other food options. Friendly staff, house keeping service is good. Parking available on site underground. They provided beach towels for you to use. American breakfast included in the in house cafe.











































Deluxe Suite