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Fraccionamiento Playacar, Bahia del Espiritu Santo, Playa del Carmen, 77710 (show map)
Resort Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Playacar Palace - All Inclusive
Each day we'll check prices and send you an email for your selected dates at Playacar Palace - All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Playacar Palace - All Inclusive
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards, Diving
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Solarium, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Shared lounge/TV area, Sun terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath or Shower, Bathroom, Cable Channels, Coffee machine, Desk, Flat-screen TV, Free toiletries, Hairdryer, Hot Tub, Iron, Linen, Minibar, Safety Deposit Box, Sea view, Shower, Slippers, Tea/Coffee Maker, Telephone, Toilet, Towels, View, Wake Up Service/Alarm Clock
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.Shuttle service between sister properties of Palace resort is not included.Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Great experience, super recommendable”
27 Dec 2022
Excellent hotel, the personnel is super friendly, the beach is great, and a great variety of drinks is available in the room. Value is great.