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Hotel Hotel Kay Adults Only (formerly Hotel Kay)

Calle 2 Norte, entre 5a Avenida y ZFM, Playa del Carmen, 77710 (show map)

6.4

Review score

363 verified reviews

1/26

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Hotel Overview

Set in Playa del Carmen, 200 metres from ADO International Bus Station, Hotel Kay Adults Only features views of the sea. With free WiFi, this 4-star hotel offers a 24-hour front desk and a tour desk. The property is 300 metres from Playacar Beach, and within 1 km of the city centre.
At the hotel all rooms are fitted with air conditioning, a wardrobe, a flat-screen TV, a private bathroom, bed linen, towels and a balcony with a city view. The units feature a safety deposit box.
Playa del Carmen Maritime Terminal is 300 metres from Hotel Kay Adults Only, while Church of Guadalupe is 3.7 km away. Cozumel International Airport is 34 km from the property.

Formerly Hotel Kay

Before January 2019 Hotel Kay Adults Only was known as Hotel Kay

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Rooms

Adults

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Rooms List

Standard King Room - enter dates to see room photos

Offering bright, functional décor, this air-conditioned room has a king-size bed and a balcony with partial sea views. It includes free Wi-Fi, flat-screen cable TV, a safe and a private bathroom with free toiletries.

Standard Double Room - enter dates to see room photos

Offering bright, functional décor, this air-conditioned room has 2 double beds and a balcony with partial sea views. It includes free Wi-Fi, flat-screen cable TV, a safe and a private bathroom with free toiletries.

Junior Suite - enter dates to see room photos

Offering bright, functional décor, this spacious air-conditioned junior suite has a king-size bed, a seating area and a terrace with sea views. It includes free Wi-Fi, flat-screen cable TV, a safe and a private bathroom with free toiletries.

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Facilities of Hotel Kay Adults Only

General
WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Pools and wellness
Beachfront

Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box, Tour desk

Cleaning services
Daily maid service

Miscellaneous
Adult only, Air conditioning, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bathroom, Cable Channels, City view, Fan, Flat-screen TV, Free toiletries, Linen, Safety Deposit Box, Sea view, Seating Area, Shower, Sofa, Telephone, Tile/Marble floor, Toilet, Towels, View, Wake-up service, Wardrobe/Closet

Last updated: 18 Jan 2025 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

6.4

Review score

363 verified reviews

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Ivanina

“Good place to stay”

8.0

12 Jan 2025

Nice location, our suite had great view, comfortable bed, but no kettle for hot water etc. big one space with two chairs table bed and fridge. Free sunbeds, good WiFi, nice staff who kept our luggage all day before leaving. It’s good deal for the money with great location IMPORTANT: Be careful from the guy named Frank who is selling tours on the left side from hotel entrance ( same building) he falsely stated he is giving discount to people from hotel and in fact he is giving overpriced tours, we agree to book and payed for Deluxe package for Chichen itza while we got just Basic one. When I told him this he rudely said that he gave us this because we didn’t pay him more to earn and didn’t book second tour with him, be careful he is Scammer ! Do NOT book with him, at corner with 5 th avenue there is nice lady selling correct tours at 20% less price !

Diana R. Keller

“Mucha fiesta in Playa!”

10.0

28 May 2024

The best ocean view!! Nice big terrace, and the bed so comfy. The A/C worked perfectly, and smart tv! Right by the beach and a few steps from La 5a.

Ksenia

“Good location, comfortable beds, simple rooms. The facilities are so-so.”

7.0

14 Aug 2023

The hotel is fine, the people at the front desk are very nice and helpful. The location is super - 1 minute and you are on the beach, you can look at the sea from your balcony. The beds were very comfortable to sleep in. Wi-fi is fast. They give beach towels. Housekeeping every day, very good. All in all, it is a good hotel to live near the sea right in the center of the city.

Nalini

“We were satisfy but would feel more comfortable if we would have what I mentioned,”

8.0

04 Sep 2021

I liked the staff, it was clean, reasonable price, close to every where. The only thing that were missing were car parking was very stressful, Needed to put a comfortable Chair, a Microwave & at least 1 bottle of water upon arrival. Besides that we loved it & thinking to return back in November to the same place if we get promotion again.

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Hotel Hotel Kay Adults Only (formerly Hotel Kay)

Calle 2 Norte, entre 5a Avenida y ZFM, Playa del Carmen, 77710 (show map)

Hotel Overview

Formerly Hotel Kay

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Standard King Room - enter dates to see room photos

Standard Double Room - enter dates to see room photos

Junior Suite - enter dates to see room photos

Map

Setup a Price Alert for Hotel Kay Adults Only

Facilities of Hotel Kay Adults Only

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Good place to stay”

“Mucha fiesta in Playa!”

“Good location, comfortable beds, simple rooms. The facilities are so-so.”

“We were satisfy but would feel more comfortable if we would have what I mentioned,”

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