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Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, Playa del Carmen, 77737 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Twin RoomSetup a Price Alert for Hacienda Xcaret
Each day we'll check prices and send you an email for your selected dates at Hacienda Xcaret. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hacienda Xcaret
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Cycling, Golf course (within 3 km), Table tennis
Services
Free WiFi, Internet services, WiFi
Food & Drink
BBQ facilities
Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Currency exchange, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Shared kitchen, Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Dry cleaning, Ironing service, Laundry
Miscellaneous
Adult only, Air conditioning, Designated smoking area, Facilities for disabled guests, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Barbecue, Bath or Shower, Bathroom, Cable Channels, Cleaning products, Clothes rack, Coffee machine, Dining area, Dining table, Dressing Room, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hypoallergenic, Interconnected room(s) available, Iron, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Mosquito net, Outdoor dining area, Outdoor furniture, Oven, Patio, Pay-per-view Channels, Pool view, Private entrance, Refrigerator, Safety Deposit Box, Seating Area, Shower, Sofa, Tea/Coffee Maker, Terrace, Toaster, Towels, Towels/Sheets (extra fee), Trouser Press, Tumble dryer , TV, View, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
From 10:00:00 hours
Check-Out
Untill 15:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Traveller reviews
Edin “Pampered in the middle of the jungle”
03 May 2025
A small piece of Yucatan jungle, with separate apartments, a swimming pool, a neo-colonial main house (where the owners live). Monkeys in the trees accept bananas and it's so funny to see them eating. Iguanas, mosquitoes....well...you're in the jungle, right? Very comfortable apartments, clean and spacious. The gardener from Acapulco, Marco (I think), helped us a lot until the owner came.
stephane “Superb”
24 Feb 2025
Gorgeous hacienda in luxurious garden which includes a fabulous natural pool. Large living space with shared kitchen. Very attentionate host. Nice breakfast place next door.
Arzoris “Charming hacienda with an extremely comfortable bed and lounge area”
18 Dec 2024
Everything. The hacienda is beautiful, the bed and pillows are extremely comfortable, the towels are fluffy and smell delicious, the internet works, it has a kitchenette, it’s next door to all the X parks.
Michael “Fantastic place to stay and visit these parks at a fraction of the big hotels.”
16 Dec 2024
A fantastic place to stay if you’re visiting the parks the “X” parks. Xenses 4 minute walk, Xcaret 17minute walk. Location is in a the jungle. The properties garden is just stunning. Beautifully landscaped in a wild natural way. A swimming pool that has shallows/deep areas. Under water seats and two little waterfalls. The little bungalows hidden in the grounds are are immaculate secluded and very tastefully designed and decorated. Nothing has been done half hearted! Everything just worked here. When his little dogs bark…there’s some spider monkey about! Feeding them bananas was fun!Our host Glenn was charming, went out of his way to accommodate us, helped us with our luggage to the bus. Thank you so much!!! Travel to and from. We took a taxi from Playa de Carmen to this oasis. 400 Peso’s. (Could have done it cheaper) For onward travel it’s easy to bus back to Carmen. But we headed south to Bacalar. From Xcaret bus stop D where ADO will pick you up- to Tulum and then a second ADO bus to Bacalar . You must book the bus online as if there is no requirement to go into the Xcaret park they will bypass it! Easy to book direct on their website. But it gets buggy if you have the page translated by chrome or safari. Works perfectly if left in Spanish! Last bus to Tulum is 12:06 midday! Final thoughts. Massive thanks to the owner Glenn for letting us one of your bungalows and being so thoughtful and kind 🙏🙏🙏
