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Carretera Federal Cancun - Playa del Carmen Km 298, Playa del Carmen, 77710 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Fairmont Mayakoba
Each day we'll check prices and send you an email for your selected dates at Fairmont Mayakoba. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Fairmont Mayakoba
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Canoeing, Cycling, Golf course (within 3 km), Hiking, Snorkelling, Squash, Tennis court, Water sport facilities (on site), Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Grocery deliveries, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Solarium, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Electric vehicle charging station, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Chapel/shrine, Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Evening entertainment, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Cleaning products, Clothes rack, Coffee machine, Desk, Dressing Room, Entire unit located on ground floor, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hypoallergenic, Interconnected room(s) available, Iron, Ironing Facilities, Lake view, Landmark view, Laptop safe, Linen, Minibar, Outdoor furniture, Patio, Pay-per-view Channels, Private entrance, Private Pool, Radio, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Terrace, Tile/Marble floor, Toilet, Towels, TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
WiFi is included once resort fee is paid.Offers cannot be combined with other promotions, spa discounts or special rates, and do not apply to group bookings, special events or tournaments.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews

“A truly unforgettable and luxurious stay – everything was perfect!”
12 Jun 2025
We loved everything about the Fairmont! The staff were amazing, the room was spotless and elegant, and the whole experience felt truly luxurious. Can’t wait to return!

“I enjoyed it very much.”
11 Jan 2025
The staff unbelievably professional and kind. Always with smile and many remembered my name. Any need was met promptly in the room, around the complex. I enjoyed the breakfast buffet. It had the biggest choice of food. The boat tour gave the idea of the magnitude of Mayakoba: the “manglares” the canals. It is a place where you can walk as exercise to go from place to another surrounded by beautiful green areas. I like my room side and view.

“Superb”
21 Aug 2024
The resort is beautiful, the beach, the pools, awesome

“Superb hotel in a superb location, with excellent service and an outstanding beach”
17 Aug 2024
The hotel is inserted in a superb location, surrounded by nature and by water channels. The beach is excellent, with white sand, hot water and no sea weeds. The hotel is very well kept, with fabulous gardens and excellent rooms and facilities. We got an upgrade to a "casita", which made the experience even better. The staff is very kind, paying attention to every detail and always trying to find ways to be more helpful. The food options are varied and of an excellent quality.