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Fraccionamiento, Pueblo Sacbe, 77724 Playa del Carmen, Q.R. Fraccionamiento, Pueblo Sacbe, 77724 Playa del Carmen, Q.R., Playa del Carmen, 77724 (show map)
Campsites Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Queen Room with Garden ViewSetup a Price Alert for Portal Xibalba
Each day we'll check prices and send you an email for your selected dates at Portal Xibalba. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Portal Xibalba
General
Free parking, On-site parking, Parking, Private parking
Activities
Hiking
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Massage
Front-desk/reception area services
Luggage storage
Common areas
Chapel/shrine, Garden, Shared kitchen, Sun terrace, Terrace
Business facilities
Meeting/banquet facilities
Miscellaneous
Designated smoking area, Family rooms, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bath, Bathroom, Dining area, Garden view, Hardwood/Parquet floors, Mosquito net, Shared Bathroom, Shower, Sofa, Towels, View, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Traveller reviews
Mohammad “Nature, relax, friendship”
26 Dec 2024
It was not a normal hotel or resort, a great family stay in middle of nature. The staff are so kindly and available. We had a fantastic experience there. Highly recommended
Goda “Lifetime experience in the jungle - pure energetical and chill vibes”
02 Dec 2024
Well, this stay left a long-lasting memory as it was so pure and unique. Hosts were even too kind to us - they believed in spiritual energies and jungle gods. Looks like people are coming to Portal just to relax and disconnect from the world. It was a pity that we stayed only one night but it was enough to get out of civilisation. Nice breakfast cooked in front of us - fresh fruit, pancakes. Amazing architecture of the main jungle building! We also saw plenty of wild animals - tarantula, capybara, etc.
PrzemekSky “Very good”
08 Jun 2024
The place has potential, it is interestingly constracted inside beautiful jungle but lacks a few details for comfort of stay such as fun inside huts, gas in kitchen.
Anna “Spending time in the temple and in the nearby cenotes was a highlight of my visit to Mexico”
15 Feb 2024
This was the perfect place for me to relax and recuperate before ending my trip to Mexico. You are truly part of the jungle here, only separated by natural buildings which are a work of art themselves. The hosts went above and beyond to welcome me, make sure I had everything I needed, and keep the space looking beautiful.
