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Avenida de las Américas, s/n, Playa de las Americas, 38660 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Twin RoomSetup a Price Alert for Hotel Cleopatra Palace
Each day we'll check prices and send you an email for your selected dates at Hotel Cleopatra Palace. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Cleopatra Palace
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards, Golf course (within 3 km), Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar
Pools and wellness
Beachfront, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Solarium, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk
Common areas
Sun terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Meeting/banquet facilities
Miscellaneous
Air conditioning, Family rooms, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bathroom, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Linen, Minibar, Mountain view, Pool view, Private Pool, Radio, Safety Deposit Box, Satellite Channels, Sea view, Shower, Telephone, Terrace, Tile/Marble floor, Towels, TV, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The total amount of the stay will be charged at check-in.The published Half Board rates for stays on the 24th December include a mandatory fee for the gala dinner held on that evening.The published rates for stays on the 31st December include a mandatory fee for the gala dinner held on that evening.Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advanceINDIVIDUAL RESERVATION UP TO 9 ROOMS: The hotel reserves the right to reject or apply Special conditions and additional supplements to all those reservations consisting of 9 or more rooms, directly contacting the final Guest or through the Provider. Additionally, if the hotel detects that different Reservations represent a Group, due to common characteristics and a similarity between them, the aforementioned restrictions may also be applied. If the Guest or the Provider does not accept the conditions of the hotel, it may reject the reservations.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Campbell “Relaxing week in a luxurious palace”
24 Jun 2025
Exceptional breakfast with lots of options. Private pool area with convenient bar area. Superb location at the heart of Las Americas
Jacinta “Best holiday ever.”
21 Jun 2025
Staff was very pleasant. Location was exceptional. Hotel was brilliant. Best holiday ever. Thanks everyone.
Susan “Excellent”
10 Jun 2025
The breakfast was the best we’ve ever had. So much choice. The pool area was lovely. No one was getting up at 7am hogging sun loungers. The pool area was kept clean. You can get food and drinks served directly to your sun lounger. The staff however were by far the best part. Everyone of them so kind and helpful. No request was too much. We loved our stay ❤️
Trevor “Back for 11th time !”
09 Jun 2025
We like the staff , always friendly and helpful . The pool area always has beds . The breakfast is very nice . The hotel position is is excellent
