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Pamporovo Resort, Pamporovo, 4870 (show map)
Apartment Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
One-Bedroom ApartmentSetup a Price Alert for The Castle Complex
Each day we'll check prices and send you an email for your selected dates at The Castle Complex. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Castle Complex
General
Free parking, On-site parking, Parking, Private parking
Activities
Billiards, Cycling, Fishing, Hiking, Horse riding, Ski equipment hire (on site), Ski school, Ski storage, Ski-to-door access, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage, Sauna, Solarium
Transportation
Airport shuttle, Airport shuttle (surcharge)
Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Private check-in/check-out, Safety deposit box, Valet parking
Common areas
Chapel/shrine, Games room, Garden, Sun terrace, Terrace
Entertainment and children services
Children's playground
Cleaning services
Daily maid service
Business facilities
Fax/photocopying
Shops
Mini-market on site
Miscellaneous
Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Bath or Shower, Bathroom, Cable Channels, Clothes rack, Desk, Detached, Dining area, Dining table, Electric kettle, Fireplace, Flat-screen TV, Free toiletries, Hardwood/Parquet floors, Heating, Kitchen, Kitchenette, Kitchenware, Landmark view, Linen, Microwave, Mountain view, Private flat in building, Refrigerator, Seating Area, Shower, Sofa, Soundproofing, Stovetop, Toaster, Toilet, Towels, Towels/Sheets (extra fee), TV, View
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Bar is closed from 2026-12-20 until 2026-03-15
Sauna is closed from 2026-12-20 until 2026-03-15
Traveller reviews
Costi “good location, average everything else”
25 Feb 2026
I liked that it was on the slope. Very close. You could ski to the first chair and go up the mountain. The room in itself was pretty ok. The bedroom bed was large and confortable, but the sofa bed was awfull. The sheets were not the cleanest but they were decent. The heat in the room was sufficient for the bedroom, it could use more for the living room. The breakfast was decent, and the restaurant was good for dinners. The restaurant staff was great and very helpful.
incoez “Ok for a ski holiday, meet expectations.”
26 Jan 2026
Hotel meets expectation but don't expect superior service or options.. Location is good but not perfect need to walk uphill for 500m before skiing.
D.Arda “Good”
21 Jan 2026
Excellent Location: The hotel's location is perfect, right next to the ski slopes. Comfortable Rooms: The rooms were very warm and cozy. We truly enjoyed the fireplace experience, which added a great atmosphere to our stay. Outstanding Service from Ms. Sevinc: I would like to give a special thanks to the receptionist, Ms. Sevinc. She was incredibly kind, professional, and always had a warm smile on her face. Her welcoming attitude was definitely the highlight of our stay and made us feel truly valued.
Panagiotis “Superb”
12 Oct 2025
As always the service is great, the rooms are spotless and fully equipped, the location is stunning. Highly recommended.
