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Apartment Hotel Overview
Formerly Nero
Before January 2024 Complex Nero was known as Nero
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Queen Studio Setup a Price Alert for Complex Nero
Each day we'll check prices and send you an email for your selected dates at Complex Nero. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Complex Nero
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Fishing, Hiking, Horse riding, Ski school, Ski storage, Skiing, Table tennis
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Packed lunches, Restaurant, Snack bar
Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Sauna
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Electric vehicle charging station
Front-desk/reception area services
24-hour front desk, Luggage storage, Private check-in/check-out, Safety deposit box
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Balcony, Bathroom, Cable Channels, Cleaning products, Clothes rack, Detached, Dining area, Dining table, Dressing Room, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Kitchen, Kitchenware, Linen, Microwave, Refrigerator, Seating Area, Shower, Sofa, Terrace, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
VASILEIOS “Very good”
20 Apr 2026
A very good choice. Everything was good. The room was clean, the location very good only a few minutes away by car from studenets and breakfast was good with a variety of goods.
Gery94 “Fair”
28 Mar 2026
We stayed from Thursday to Sunday in a two-bedroom apartment. The apartment was spacious, warm, and clean, and the hotel offers transport to the ski slopes and a heated ski storage room, which was very convenient.
Tsvetan “Great ski/snowboard holiday in Pamporovo”
23 Feb 2026
We had a great time staying at Nero Hotel for a week long ski holiday. We had booked a deluxe double bedroom apartment which came with 2 bathrooms, very spacious bedrooms, massive living room and kitchen. Breakfast included great selection of food and drinks and we had dinner at the restaurant almost every evening. The Spa facilities felt a bit crowded at times and could have been warmer, but came nice after a long day of ski/snowboard. The daily evening Yoga and Kids Room area were a special treat. We also took advantage of ski equipment discounts provided by the hotel and the free transport to the slopes.
alexandra “Successful ski vacation”
22 Feb 2026
A good place to stay for ski, they have a shuttle for ski lift (studenets), the breakfast was good, the room was big. The personnel helped us with the shuttle, the reservation to restaurant in the town.
