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Hotel The Old Custom House

South Quay,, Padstow, PL28 8BL (show map)

8.5

Fabulous

1355 verified reviews

1/40

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Hotel Overview

Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbour. Fresh, local fish and seafood are served in the stylish restaurant.
With satellite TV and free Wi-Fi, each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities, while some rooms have view of the harbour or the estuary.
Award-winning breakfasts are served each day, with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor, and serves an extensive menu using fresh, local ingredients.
The large, traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory.
Padstow’s bustling centre is less than 5 minutes’ walk away.
Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with

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Rooms

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Rooms List

Double Room - enter dates to see room photos

With internal/street views, this room includes an en suite bathroom and a refreshments tray. Comfy rooms at the rear of the Inn overlooking adjacent buildings. (Being right in the heart of the town, there may be some noise during the day and evening.)

Double Room with Town View - enter dates to see room photos

Overlooking Padstow Harbour, this room offers an en suite bathroom and a refreshment tray. Comfy rooms with views over the town, harbour and estuary beyond. (Being right in the heart of the town, there may be some noise during the day and evening.)

Twin Room with Sea View - enter dates to see room photos

Twin Room - enter dates to see room photos

This twin room features a private entrance, tea/coffee maker and electric kettle. Comfy rooms at the rear of the Inn overlooking adjacent buildings. (Being right in the heart of the town, there may be some noise during the day and evening.)

Standard Double Room - enter dates to see room photos

With internal/street views, this room includes an en suite bathroom and a refreshments tray. Bijou rooms which are located near busier areas and may experience some noise from the kitchen and deliveries.

Two-Bedroom Apartment - enter dates to see room photos

This apartment features a dishwasher, washing machine and oven. The barn conversion has been carried out to a high standard resulting in a first floor apartment that is spacious and comfortable, with well equipped facilitices, and rooms all decorated with sumptuous cottons, wooden floors and contemporary features.

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Each day we'll check prices and send you an email for your selected dates at The Old Custom House. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.

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Facilities of The Old Custom House

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Special diet menus (on request)

Shops
Barber/beauty shop

Miscellaneous
Adult only, Heating, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Bath or Shower, Bathroom, Carpeted, CD Player, Dishwasher, DVD Player, Electric kettle, Flat-screen TV, Free toiletries, Game console - Xbox 360, Hairdryer, Heating, Ironing Facilities, Kitchen, Linen, Oven, Private entrance, Radio, Refrigerator, Satellite Channels, Sea view, Shower, Stovetop, Tea/Coffee Maker, Telephone, Toilet, Towels, Tumble dryer , TV, View, Wake-up service, Wardrobe/Closet, Washing Machine

Last updated: 9 Jan 2025 - Update now

Hotel Policies

Check-In
From 16:00:00 hours

Check-Out
Untill 11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note the lead guest must be 18 years and older.
You must show a valid photo ID upon check-in.
Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.
There is scaffolding outside some of the Value and Double rooms until 18th March 2024.Bar is closed from 2025-12-25 until 2025-12-25

Traveller reviews

8.5

Fabulous

1355 verified reviews

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Hotel Ratings (Click to select a rating)

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Ryder

“Nice”

7.0

09 Apr 2025

Lovely staff - super helpful. Helped track down some missing ipods. View from room could have been better.

Jennie

“You won’t find a better location in Padstow.”

8.0

08 Apr 2025

Lovely place- looks exactly as described and shown in the pics. Staff were lovely, breakfast and drinks were great. We were towards the back of the hotel and the only small thing to mention is that it’s a bit smelly from room 18 onwards! They’re having an upgrade soon though so hopefully that’ll get sorted. Pop next door to the Harbour pub for music Thursday and Friday - it’s really buzzy and fun.

Dave

“Superb”

9.0

08 Apr 2025

Fantastic location, excellent breakfast, staff were very friendly and very helpful

Julie

“Superb”

10.0

28 Mar 2025

Very comfortable bedding and facilities, superb breakfast

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Hotel The Old Custom House

South Quay,, Padstow, PL28 8BL (show map)

Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Double Room - enter dates to see room photos

Double Room with Town View - enter dates to see room photos

Twin Room with Sea View - enter dates to see room photos

Twin Room - enter dates to see room photos

Standard Double Room - enter dates to see room photos

Two-Bedroom Apartment - enter dates to see room photos

Map

Setup a Price Alert for The Old Custom House

Facilities of The Old Custom House

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Nice”

“You won’t find a better location in Padstow.”

“Superb”

“Superb”

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