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San Pablo del lago, calle Chiriboga s/n, Otavalo, EC100450 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hacienda Cusin
Each day we'll check prices and send you an email for your selected dates at Hacienda Cusin. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hacienda Cusin
General
Free parking, On-site parking, Parking, Pets allowed, Private parking
Activities
Billiards, Cycling, Darts, Hiking, Horse riding, Table tennis
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Massage, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Kids' club
Cleaning services
Daily maid service, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Allergy-free room, Designated smoking area, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Balcony, Bath or Shower, Bathroom, Clothes rack, Desk, Fireplace, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Linen, Patio, Private entrance, Safety Deposit Box, Seating Area, Shower, Sofa, Towels, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:30:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews

“Superb”
04 Feb 2025
It has been a fantastic stay at Hacienda Cusin. For me Hacienda Cusin is one of the most amazing hotels on the planet: a magic place, a fabulous garden, great food and very kind people working there!

“Beautiful Hacienda with Gorgeous Grounds and History...Only Regret Was Not Staying Here For Longer!”
09 Jul 2024
Everything about Hacienda Cusin far exceeded our expectations! Before even arriving, we inquired into something special to do for our friend visiting from far away. They provided a complimentary (and beautiful) flower arrangement with our message on a card...our friend was extremely surprised and moved by the gesture. In addition to this, the grounds are amazing...we spent hours exploring the old monastery, beautifully cared for organic gardens, library, artifacts in every room and paths around the property. It was like staying at a museum, unfolding the many stories of this property's past and cultural insights into the area. The staff were super friendly, Melisa greeted us with a historical walk around the grounds and welcome drink, everyone was very accommodating to our dog, and always with a smile. We stumbled upon the gardens and Louis (head gardener on the property for 30 years) gave us a private walk through them, allowing us to smell and learn about the abundance of herbs and vegetables cultivated at Hacienda Cusin. When the fireplaces on the property and in rooms are lit at 7pm, we were able to enjoy the comfy, warm ambiance while sipping a cocktail and chatting with friends. The breakfast was outstanding and plentiful to help us start the day. We were not able to have lunch or dinner on site and truly regret missing out! Hacienda Cusin was more than a place to stay for the evening, it was an experience that we will never forget. We are already planning to bring our parents in a few months and would hands down recommend this location to anyone looking for a memorable trip to Otavalo!

“Relaxing stay in a „museum“”
04 Jun 2024
Feels like living in a museum - very relaxing atmosphere. The food was excellent and the staff very helpful.

“Superb”
12 Dec 2023
one of the finest properties I have stayed in in 30 years of globe trotting utterly delightful in every aspect