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Hotel Hotel Neu Schloss Otaru

Shukutsu 3-282, Otaru, 047-0047 (show map)

8.2

Very good

309 verified reviews

1/40

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Hotel Overview

Situated within the premises of Niseko-Shakotan-Otaru Kaigan Quasi-National Park, Hotel Neu Schloss Otaru offers rooms with views of the ocean and a private open-air bath. A free shuttle runs between JR Otaru station and the hotel. Complimentary WiFi is provided in all rooms and at the lobby.
The European-style decorated rooms include a flat-screen TV, a mini bar, and an electric kettle with complimentary green tea. Room wear is provided. Guests can relax in the Rotenburo bath overlooking the ocean.
Photocopying and luggage storage is available at the 24-hour front desk and a free computer station is available at the lobby.
Enjoy French cuisine at the Blau Kuste restaurant, and drinks at the Bar Perle.
The Otaru Neu Schloss Hotel is a 2-minute walk from the Otaru Aquarium, and a 20-minute drive from JR Otaru Station. The Shin-Chitose Airport is a 1-hour and 50-minute ride away.

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Rooms

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Rooms List

Double Room with Open Air Bath and Ocean View - Non-Smoking - enter dates to see room photos

Room features views of the ocean, a minibar and a seating area.

Oceanfront Twin Room - Non Smoking - enter dates to see room photos

Oceanfront twin room with air conditioning, electric kettle and satellite TV.

Ocean View Twin Room - Non-Smoking - enter dates to see room photos

This twin room features air conditioning, seating area and bathrobes. It offers views of the ocean and the city.

Room with Carpeted Area, Open Air Bath and Ocean View - Non-Smoking - enter dates to see room photos

This quadruple room features 2 single beds, a carpeted seating area and 2 futon bedding. Each are fitted with air conditioning, a partial sea view and bathrobes.

Ocean Front Wide King Double Room - Non-Smoking - enter dates to see room photos

Guests will have a special experience as the double room features a private open-air bath. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a seating area, a safe deposit box as well as sea views. The unit offers 1 bed.

Suite with Sea View - Non Smoking - enter dates to see room photos

This suite features a private open-air bath. Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a seating area, a safe deposit box as well as sea views. The unit has 1 bed.

Room with Carpeted area, Open Air Bath and Partial Ocean View- Non-Smoking - enter dates to see room photos

Guests will have a special experience as the quadruple room provides a private open-air bath. Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, a minibar, a seating area, a safe deposit box as well as sea views. The unit has 2 beds and 2 futons.

Wide King Double Room - Non-Smoking - enter dates to see room photos

Guests will have a special experience as the double room offers a private open-air bath. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a seating area, a safe deposit box as well as sea views. The unit offers 1 bed.

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Facilities of Hotel Neu Schloss Otaru

General
Free parking, On-site parking, Parking, Private parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Vending machine (drinks)

Pools and wellness
Sauna

Transportation
Shuttle service (free)

Front-desk/reception area services
24-hour front desk, Luggage storage

Cleaning services
Trouser press

Business facilities
Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Bath, Bathroom, Carpeted, Dining table, Electric kettle, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Heating, Minibar, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Telephone, Toilet, Towels, View

Last updated: 19 Jan 2025 - Update now

Hotel Policies

Check-In
From 15:00:00 hours

Check-Out
-11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Restaurant Blau Küste Opening hour between 17 Aug 2021 - 12 Sep 2021 (Alcohol free) Weekdays 17:00～20:00 Weekends 17:00～20:00
Bar Perle Closed between 17 Aug 2021 - 12 Sep 2021
To use the hotel's free shuttle, please make a reservation in advance. Contact details can be found on the booking confirmation.
JR Otaru Station to Hotel 15:00/16:00/17:00/18:00 From Hotel to JR Otaru Station 09:00/10:00/11:00/12:00

Traveller reviews

8.2

Very good

309 verified reviews

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Boren

“Surprisingly amazing!”

10.0

16 Apr 2025

Very delicious dinner and breakfast! The music radio in the room is charming! View from the window is wonderful!

Natalie

“Exceptional hotel - great views & great food”

10.0

28 Mar 2025

Amazing hotel with an old world charm, perched atop a cliff and overlooking the sea. The views from this hotel is truly unrivalled. The staff are all helpful and friendly, and clearly dedicated to ensuring we had an exceptional stay. Breakfast was a sumptuous feast every day, and they made sure that we received a different meal on the 2 mornings we were there. The quality of the food was excellent too. In the lobby, there's also a cute DIY snack counter and drinks dispenser, both of which offered delicious chips and apple water, among others. We booked the room with a private onsen - best decision made! Our room and onsen both had superb views of the mountains and sea. It was an incredible stay.

Athina

“Lovely memorable stay during my birthday”

10.0

01 Mar 2025

Beautiful location although far from centre of Otaru (in winter it would be almost impossible to walk up to the cliffside location of hotel unless you are super fit and you have next to nothing luggage). They offer shuttle pick up and drop off from Otaru station as long as booked in advance so it wasnt a big issue for us. the views are SO SO GOOD. The private onsen is great especially as me and my fiance have tattoos. Love the view of the ocean from our room and onsen. Generous amenities and overall a lovely stay. Love that our room is so big, we can literally exercise together. Happy to have a little lounge area for chilling. The restaurant serves lovely food and even gave me complimentary birthday cake slice 🙏🏻

Woohyun

“This is great experience. I’d like to stay next time. You can have private bath on the snow cliff.”

10.0

19 Feb 2025

I booked for private bath. This is public-bath-class. It is not tab water you turn on and off. It flows constantly. And also it is so-called “outside-like” bath which is actually inside so I was worried about the experience not like the actual outside bath, but it was better! In winter it is so cold so you cannot enter the bath outside or your face will freeze. In this facility you can open the window to get some wind and snow, and still the warm air is inside so not freezing-cold. Also you can kind-of cool the water not to be hot by having some outside air. My last night was snow-storm and it was quite exciting that gust comes in to the vent and make some noise in the toilet (not actual wind but noise). Restaurant was also perfect. I would love to visit with my loved ones!

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Hotel Hotel Neu Schloss Otaru

Shukutsu 3-282, Otaru, 047-0047 (show map)

Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Double Room with Open Air Bath and Ocean View - Non-Smoking - enter dates to see room photos

Oceanfront Twin Room - Non Smoking - enter dates to see room photos

Ocean View Twin Room - Non-Smoking - enter dates to see room photos

Room with Carpeted Area, Open Air Bath and Ocean View - Non-Smoking - enter dates to see room photos

Ocean Front Wide King Double Room - Non-Smoking - enter dates to see room photos

Suite with Sea View - Non Smoking - enter dates to see room photos

Room with Carpeted area, Open Air Bath and Partial Ocean View- Non-Smoking - enter dates to see room photos

Wide King Double Room - Non-Smoking - enter dates to see room photos

Map

Setup a Price Alert for Hotel Neu Schloss Otaru

Facilities of Hotel Neu Schloss Otaru

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Surprisingly amazing!”

“Exceptional hotel - great views & great food”

“Lovely memorable stay during my birthday”

“This is great experience. I’d like to stay next time. You can have private bath on the snow cliff.”

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