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Nuwara Eliya, Nuwaraeliya, 22200 (show map)
Hotel Overview
Formerly The Grand Hotel
Before March 2023 The Grand Hotel - Heritage Grand was known as The Grand Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Double RoomSetup a Price Alert for The Grand Hotel - Heritage Grand
Each day we'll check prices and send you an email for your selected dates at The Grand Hotel - Heritage Grand. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Grand Hotel - Heritage Grand
General
Free parking, On-site parking, Parking
Activities
Billiards, Cycling, Fishing, Golf course (within 3 km), Hiking, Horse riding
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Chapel/shrine, Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Evening entertainment, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, Children's high chair, Clothes rack, Desk, Dressing Room, DVD Player, Electric kettle, Entire unit located on ground floor, Extra Long Beds (> 2 metres), Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Minibar, Mountain view, Private entrance, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Lina “Grand in every sense of the word”
11 Oct 2025
A beautiful stay in every sense! The design is refined and full of old-world charm — from the furniture to the photographs that tell its story. The high tea with live music is simply amazing, and breakfast was equally impressive — especially the hopper. The staff were incredibly friendly and attentive — Haroon from reception even got my favourite straw hat repaired and ironed within a couple of hours, bringing it back from complete ruin! I also enjoyed the well-equipped gym with great tips from the personal trainer, an outstanding full body massage, and a lovely selection of reasonably priced jewellery at the hotel shop. Truly exceptional service and attention to detail. Highly recommended.
Thilanga Sumathipala “Wonderful & beautiful Sri Lanka so meaningful at Grand Heritage Nuwara Eliya.”
06 Oct 2025
The location, surrounding, ambience and the service.
Jevika “This might just be the best heritage hotel among plantation hills of Asia :)”
12 Sep 2025
The hotel is an absolutely majestic place. Very rich in heritage and history. And makes you feel like royalty with a true taste of the English aristrocracy. There were time we didn't want to leave the hotel and enjoyed spending our time just soaking in the beauty and charm of the property. The food is top notch. The staff is supremely professional. Special shout out to Kalhari, Anushka (naturalist), as well as the staff at Magnolia and the hi-tea space, who were all so genuinely hospitable and make you feel so special.
Hannah “very relaxing and sumptuous”
16 Aug 2025
history of the building and the different areas to enjoy
