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Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for The Maples Niseko
Each day we'll check prices and send you an email for your selected dates at The Maples Niseko. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Maples Niseko
General
Free parking, On-site parking, Parking, WiFi everywhere
Activities
Golf course (within 3 km), Hiking, Ski equipment hire (on site), Ski storage, Ski-to-door access, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Vending machine (drinks)
Pools and wellness
Fitness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (free)
Front-desk/reception area services
Lockers, Luggage storage, Safety deposit box
Cleaning services
Laundry
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Bidet, Carpeted, Desk, Dining area, Dining table, Dishwasher, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Oven, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Soundproofing, Stovetop, Tea/Coffee Maker, Telephone, Toaster, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, Upper floors accessible by lift, View, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The property requires a deposit payment. Instruction will be sent by e-mail after the booking.Guests who wish to use baby cots are required to make a reservation in advance. Charges apply.Additional guests outside the standard number of pax per each apartment category, will incurred an additional cost of Y7,000 per night.A room or apartment change may be required during your stay to accommodate your booking.Guests can request bedding for each bedroom in the apartment (subject to availability). If no bedding requests are provided prior to 14 days of arrival, all bedding will be set up as 2 single beds. Extra futon bedding may be added to some apartments (charges apply). Please contact the property for the detail.For guests staying during the summer season, please be informed that reception is open from 09:00 to 18:00. Guests arriving after check-in hours (18:00) must inform the property in advance.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Very good”
04 Apr 2025
Kitchenette is fully equipped and u can do ur laundry

“Perfect location and amazing staff, with just a few comfort tweaks needed for a flawless stay”
02 Apr 2025
We had an incredible family ski trip staying at Maples Niseko. The apartment was spacious, modern, and well-equipped—perfect for a family. The location is unbeatable, with true ski-in/ski-out access and just a short walk to restaurants, shops, and rentals. The absolute highlight was the staff—every single one of them was amazing. They consistently went above and beyond to help us with everything from lift passes to local tips. This includes the flawless online guest service staff that helped link all the ski packages and transport services together. Their warmth and attentiveness made our stay feel really special. That said, there were a couple of small drawbacks. The housekeeping is quite limited—light service every 2 days, and even the major service every 4 days wasn’t quite up to the proper cleaning standard you’d normally get at a hotel. Also, the beds were quite firm and not very comfortable. Despite these minor issues, we still had a fantastic stay and would happily return. Just a few tweaks and it would be truly perfect.

“Amazing stay”
01 Apr 2025
Great hotel Very spacious room Comfortable beds Great location for skiing straight out

“Great location for skiing/snowboarding in Grand Hirafu, would stay again”
28 Mar 2025
We stayed with a large group requiring two two-bedroom apartments, four people in each apartment. The room facilities exceeded our expectations, and we didn't realise each room had an on-suit, meaning there were no shared bathrooms— amazing! The shared space was big enough and comfortable for four people. We came for the snow, and the ski-in ski-out from the locker room was amazing - come out onto a green/learners runs with easy access to lift and gondolas to venture out. great location central to town.

“Overall, excellent stay marred only by the incident with housekeeping. Hope to hear back from the mgmt of Maples soon.”
20 Mar 2025
Convenience! Ski-in, ski-out resort with seamless one-stop service (rental and return of ski equipment, airport transfers) all arranged via hotel concierge.

“Superb”
11 Mar 2025
Convenient location. Literally just near the family chair at Hirafu. Near ACE gondola too. I can do night snowboarding/skiing until 7pm and just jump right to this place. Our place has nice view and lots of space.

“Mind blowing”
06 Mar 2025
Maples was absolutely sensational, staff, view, location. Rooms spot on. We fell in love with the place. See you next year

“Perfect place to stay for a ski holiday in Niseko”
02 Mar 2025
Clean new facilities. Great staff. Ski in/out hotel

“Lovely and convenient property - can’t wait to go back”
16 Feb 2025
Beautiful property, convenient ski in ski out and helpful staff

“We had a wonderful experience at Maples! We love the amenities and snow! Will be back soon! 🤩”
20 Jan 2025
Love the apartment and spaciousness! Wonderful staff who helped us a lot since it’s our first time in Niseko. Concierge personnel were exceptional in providing suggestions for dining and ensuring we were safe in getting there and back to hotel. Absolutely wonderful experience we all had. Will definitely return to Niseko again!