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Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Grand Twin RoomSetup a Price Alert for Diamond Bay Hotel
Each day we'll check prices and send you an email for your selected dates at Diamond Bay Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Diamond Bay Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Restaurant, Room service
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year), Outdoor pool (seasonal)
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Shared lounge/TV area
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Fax/photocopying
Shops
Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, City view, Clothes rack, Desk, Dining area, Dining table, Electric kettle, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Interconnected room(s) available, Kitchen, Linen, Minibar, Pool view, Refrigerator, Safety Deposit Box, Sea view, Seating Area, Shower, Slippers, Sofa, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that guests are required to provide the original credit card used to book the room, upon check-in. All children 11 years old and under are charged an additional USD 10 per night for breakfast, to be paid for at the hotel.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Sheila “Nice Hôtel”
11 Jun 2025
We had a great stay at this hotel. The room was very comfortable and well-equipped, and we truly appreciated the friendly gesture of upgrading us to a higher category — it made our experience even more enjoyable. The gym is absolutely amazing — luxurious and very well-maintained. It has all kinds of strength training machines, plenty of treadmills and stationary bikes. It’s one of the best hotel gyms we’ve seen. The breakfast buffet was also fantastic, offering a wide variety of foods and fresh fruits, including several delicious Vietnamese specialties. However, there are a couple of things that need improvement. During check-in, the staff forgot to return our passports. They only called us a day later to return them. Had we not retrieved them in time, it could have seriously impacted our travel plans, since our next and final destination was Ho Chi Minh City and the embassy is in Hanoi — this was very upsetting. Also, the check-out process could be improved. Guests are made to wait 5–10 minutes while a staff member physically checks the room minibar to ensure nothing was taken. It’s a bit inconvenient, especially when you’re in a hurry. Overall, we enjoyed the hotel very much, but we hope they improve these important operational details.
louis “Superb”
06 Jun 2025
What an amazing experience to be at this accommodation !!!! We are extremely grateful for the opportunity to stay at a hotel like this! Staff at this hotel were just amazing - always willing to help us anytime; when we needed accommodation, transport, to plan a trip or some useful information, they were always willing to help us with literally ANYTHING that we needed. We can't put in words how incredible the people who work here are. They feel like family to us, which is something you can't usually find in hotels. Furthermore, the rooms we stayed at were always clean, comfortable, and nicely arranged. The location of the hotel is directly in the city center, which made our access to anything way easier. Literally, we have nothing to complain about. Everything was more than what we expected with really good people who were always willing to help. I highly recommend this accommodation to anyone!!! THANK YOU <3 !!!
Lawson “Superb”
15 May 2025
As expected from a 5* but great value for money. Great breakfast, rooms cleaned every day, staff very friendly and helpful, modern facilities in room, I really liked the bedside touch pad that controlled all the lights so you didn't have to get out of bed to turn them off/on 😁
enton “Superb”
28 Apr 2025
Amazing location and amazing value for money! Very helpful and smiley staff.
