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Quayside, Newcastle-upon-Tyne, NE1 3DX (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard Double RoomSetup a Price Alert for Malmaison Newcastle
Each day we'll check prices and send you an email for your selected dates at Malmaison Newcastle. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Malmaison Newcastle
General
Parking, Pets allowed, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Currency exchange, Luggage storage, Safety deposit box
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathrobe, Bathroom, Carpeted, Clothes rack, Coffee machine, Desk, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Riverview, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. We have designated spaces in the Sandgate MSCP, (Postcode NE1 2NG), which is just over the road from the hotel. Simply drive in, park on the top blue floor in a designated Malmaison space and provide your registration number when checking into the hotel. When it is time to leave, simply drive out. The car park operates with ANPR (Automatic Number Plate Recognition), so failure to provide your registration may result in a fine from the car park company. The charge, which will be added to your hotel bill is £10 per night Monday to Thursday, or £6 per night Friday to Sunday. These prices are based on 24 hour stays.If the Malmaison spaces are all occupied, please use a public space and use the payment machines at the car park to pay each time you exit the car park.For day visitors, please use the public spaces where there is an hourly rate which can be paid directly at the car park, using the payment machines at the end of your visit.The car park has a height restriction of 2.19 metres.The hotel has entrances at both the front and back of the building. If you need to drop off / collect luggage you may park at the front of the hotel (river side) for a maximum of 20 minutes. This is also possible at the back entrance (Sandgate) but involves steps. Please ensure you do not exceed 20 minutes as ANPR cameras are in operation.When travelling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.Our Spa is closed on Mondays & Tuesdays and open from Wednesday to Sunday 10-6pm.Due to essential maintenance works taking place in Sandgate Car Park, the car park will be closed for a period of approx. 10 weeks from Friday 18th April 2025. There will be limited spaces available on the roof of St Anns. For available car parks close to Malmaison Newcastle, please visit www.parkopedia.co.uk.Our gym facilities will be temporarily closed from 18th June to 4th July.
Traveller reviews
“Excellent stay, beautiful hotel.”
31 Jul 2025
Upgraded our double room to a suite, which was excellent. Great views across the Tyne, fabulous room. Very happy. The service we received in the restaurant was exceptional. Great stay would come again.
Justine “Perfect for a short city stay”
30 Jul 2025
Fluffy towels, great location, small but purposeful gym, new suite with opening windows, spacious, great shower. Nice things in room like crisps and popcorn. Lovely staff. Great iron and board
Janet “Excellent stay in a lovely comfortable friendly hotel.”
30 Jul 2025
Location was excellent as I was going to the Glasshouse at Gateshead and it was a 10 minute walk across the Gateshead Millennium bridge. Hotel was on the quayside and close to the town centre for exploring Newcastle easily. There was also dedicated parking nearby which was a better price than most other places. £10 per day. The restaurant Chez Mal was a lovely venue with a great view over the Tyne and the Millenium Bridge. Breakfast was excellent with a delicious fresh cold buffet and there was a varied menu of hot food served quickly. All the staff were exceptionally friendly and helpful and in the restaurant and bar Scott, Tirso and the rest of the team were efficient, friendly and made our visit memorable. Food in the restaurant was varied and delicious and served in a lovely venue.
Paul “Cool place, grumpy bar staff but rest couldn’t be nicer”
27 Jul 2025
Stylish decor, really classy and clean apart from a few stains on the stair carpets
