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455 Madison Avenue, New York, New York (Ny), NY 10022 , USA (show map)
Hotel Overview
Formerly The New York Palace
Before April 2019 Lotte New York Palace was known as The New York Palace
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior Room with King BedSetup a Price Alert for Lotte New York Palace
Each day we'll check prices and send you an email for your selected dates at Lotte New York Palace. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Lotte New York Palace
General
On-site parking, Parking, Pets allowed, Private parking
Services
Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Entertainment and children services
Babysitting/child services, Evening entertainment
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bath, Bath or Shower, Bathrobe, Bathroom, Free toiletries, Minibar, Telephone, View
Hotel Policies
Check-In
16:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please be advised that credit cards for all reservations will be preauthorized at the time of booking. This is a refundable hold, and is not an additional charge.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Elyce “Superb”
30 Sep 2025
The Palace is gorgeous inside and out! The location is perfect to easily get around the city as Grand Central Station is right around the corner. The staff are unlike any others I have encountered on my travels. Truly happy to be there, pleasant and entertaining. My husband and I will definitely be staying here again.
deWilde “enjoyable”
29 Aug 2025
room service fast, concierge knowledgeable, car service excellent. location terrific
Sonia Jones “Great location but rooms weren't serviced and unprofessional front desk staff”
09 Aug 2025
On the plus side, the location was excellent (near The Rockefeller and about a 15 minute walk to Times Square/Broadway/Grand Central Station). The rooms were large (for NYC) and the beds were comfortable. The door staff were super friendly and helpful.
Anastasia “Beautiful, restful environment in the middle of midtown attractions.”
25 Apr 2025
The lobby and courtyard and view of St. Patrick’s were exceptional. Staff was really friendly and helpful. It was really quiet and easy to sleep, relax there. The fitness room was very clean and well equipped.
