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2031 St. Charles Avenue, New Orleans, Louisiana (La), LA 70130 , USA (show map)
Hotel Overview
Formerly The Pontchartrain Hotel
Before July 2019 Pontchartrain Hotel St. Charles Avenue was known as The Pontchartrain Hotel

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Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Pontchartrain Hotel St. Charles Avenue
Each day we'll check prices and send you an email for your selected dates at Pontchartrain Hotel St. Charles Avenue. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Pontchartrain Hotel St. Charles Avenue
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Luggage storage, Safety deposit box, Valet parking
Common areas
Shared lounge/TV area, Sun terrace
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, City view, Desk, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Safety Deposit Box, Seating Area, Shower, Sofa, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests must be 21 years of age or older to make reservation.If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Beautiful hotel - gorgeous rooftop bar - overall fantastic stay!”
31 May 2025
Location was great - trolley stop right outside Good selection of bars / restaurants Rooftop bar was beautiful Got drinks vouchers too to spend Staff were great - especially those working in the Bayou Bar Also best robes ever - they are pink!!

“I am glad I stayed at the Pontchartrain but do not think the room was good value for money”
17 Mar 2025
Excellent location in a "safe" neighbourhood right on street-car route. Restaurant and both bars were top-notch, with live jazz some of the best I have ever heard. Pleasant staff. Comfortable bed. Nice view from room.

“Beautiful hotel for true Nola Charm!”
06 Dec 2024
Authentic New Orleans charm! The property is beautiful and has two amazing bars with some of the city’s best live jazz acts daily. The room was so spacious and gorgeous!

“Exploring Louisiana”
30 Oct 2024
Absolutely romantic surrounding in New Orleans at the brisk of a Taylor swift concert! A step back in the history of last century I lived the amenities and the rooftop bar.