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Av. Prolongacion Montejo 371, Mérida, 97119 (show map)
Hotel Overview
Formerly AKEN Mind Mérida Hotel
Before November 2025 Crowne Plaza Merida by IHG was known as AKEN Mind Mérida Hotel
Before May 2024 Crowne Plaza Merida by IHG was known as IOH Mérida Mid Center
Before August 2022 Crowne Plaza Merida by IHG was known as IOH Mérida Montejo
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard RoomSetup a Price Alert for Crowne Plaza Merida by IHG
Each day we'll check prices and send you an email for your selected dates at Crowne Plaza Merida by IHG. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Crowne Plaza Merida by IHG
General
Free parking, On-site parking, Parking, Pets allowed, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year), Solarium
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Terrace
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Business centre, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Bath, Bath or Shower, Bathroom, Bidet, City view, Clothes rack, Coffee machine, Desk, Entire unit located on ground floor, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Safety Deposit Box, Shower, Tea/Coffee Maker, Telephone, Toilet, Towels, Trouser Press, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Emotional Support Dog, Conditions:• The hotel allows up to one (1) dog per room for an additional charge of MXN $1000 per night. Upon check-in, you will receive a Welcome Kit for your pet and a refundable deposit will be required as a guarantee to cover any damages. Contact the property for more information about the Pet Regulations.• Only one small or medium dog with a maximum weight of 44 lb is allowed.• Guest must present a medical certificate issued by a mental health specialist with a seal and professional license, valid up to 12 months prior to the check-in date.• Your dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas.• Your dog cannot access the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas.• Guests will be responsible for their pet's behavior. In case of any damage to the property or affectation to another guest or staff, the guest will be responsible and will pay accordingly.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Alina Zilb “Visit Merida, Yucatan capital.”
13 Jan 2025
Wonderful hotel,great staff,free parking available,very tasty breakfast included with different choices, perfect accommodation for our family of three.Every day, housekeeping. Loved it.I am giving 9 out of 10 only because a 10 could be considered impossible to be reached .
Matthew “Very easy to have a relaxing break here over Christmas and New year 😁”
07 Jan 2025
Excellent room, huge bath, free carpark, easy access to restaurants.
Dávid “Superb”
05 Jan 2025
Nice, comfortable rooms. Excellent staff. Perfect cleanliness.
Antonsen “Highly recommend this hotel❣️”
03 Jan 2025
The Hotel was wonderfully designed and furnished. The beds were comftable. The staff was so nice and serviceminded. Loved it!
