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Nishichamachi 40-1, Matsue, 690-0845 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Matsue New Urban Hotel
Each day we'll check prices and send you an email for your selected dates at Matsue New Urban Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Matsue New Urban Hotel
General
On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Vending machine (drinks)
Pools and wellness
Hot spring bath, Massage
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box
Common areas
Terrace
Cleaning services
Daily maid service, Dry cleaning, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Heating, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bath or Shower, Bathroom, Bidet, City view, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Lake view, Linen, Refrigerator, Riverview, Safety Deposit Box, Satellite Channels, Shower, Slippers, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Washing Machine, Wireless Internet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Opening hours of public bath: 06:00 - 10:00; 12:00 - 24:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Traveller reviews

“Superb”
19 Jul 2025
Staff are friendly. Location nice. Value for money is great.

“Nice view on lake hotel to wander around the city”
05 Jul 2025
Convenient location with car park and convenient store

“An Excellent hotel.”
10 Jun 2025
The service. The staff were exceptional, couldn’t have been more helpful. Our Japanese style room had three mattresses. As we need only two we asked for one to be removed to make more room for our six day stay. No problem, it was removed straight away. This was arranged by a vey helpful staff member who spoke English.

“Very good”
01 Jun 2025
The onsen was a lovely added bonus. The additional items for use by guests were extensive! The staff were friendly and helpful.