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San Sebastián, 2, Madrid, 28012 (show map)
Hotel Overview
Formerly NH Palacio de Tepa
Before June 2019 NH Collection Madrid Palacio de Tepa was known as NH Palacio de Tepa
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Double or Twin RoomSetup a Price Alert for NH Collection Madrid Palacio de Tepa
Each day we'll check prices and send you an email for your selected dates at NH Collection Madrid Palacio de Tepa. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of NH Collection Madrid Palacio de Tepa
General
Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Massage
Transportation
Airport shuttle, Airport shuttle (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk, Valet parking
Cleaning services
Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathrobe, Bathroom, Coffee machine, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Iron, Linen, Minibar, Safety Deposit Box, Seating Area, Shower, Slippers, Soundproofing, Tea/Coffee Maker, Telephone, Towels, TV, Upper floors accessible by lift, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The name on the credit card used for the booking should correspond to the guest staying at the property.Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, the maximum weight is 25 kg. A charge of €35 per pet, per night will be applied (maximum of 2 pets per room). Guide dogs free of charge. The spa is an external service outside the hotel.Minors are not admitted to access to the spaGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
James “Very good”
15 May 2026
Fantastic location, friendly and supportive staff. Spacious, clean and comfortable rooms.
Thor “Superb”
01 May 2026
Fantastic beds and pillows. The location is very good, central but not noisy. We had the corner suite over 2 levels, very spacious and well equipped. The service level is really good. This will be our preffered hotel in future trips to Madrid.
Scott “Perfect for our short Madrid break. Would definitely come again.”
17 Apr 2026
Great location with very friendly and helpful staff
Syd “A good hotel in a great location”
14 Apr 2026
Location Cleanliness Amazing breakfast Good service
