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Meliá Madrid Serrano (formerly Melia Madrid Serrano) 

Claudio Coello, 139, Madrid, 28006 (show map)

8.7
Fabulous
3221 verified reviews
1/40
Meliá Madrid Serrano
Meliá Madrid Serrano
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Hotel Overview

Set in a privileged location in Madrid’s Salamanca district, set next to the well known Calle Serrano Street and 2 km from the Bernabeu Stadium.
Its comfortable, air-conditioned in the summer season rooms at the Meliá Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with en-suite bathroom and premium toiletries.
The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries.
A varied buffet breakfast is available every morning. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavours and kitchen with local and high quality produce.
Other facilities available at Meliá Madrid Serrano include a fully-equipped gym and 11 meeting rooms with capacity for 300 people. There is paid public parking available with direct access to the hotel.
The hotel has many metro stations nearby. It is well connected with the city centre, which is a 10-minute metro ride away via Rubén Darío Metro Station, 200 metres away. It also has easy access to the A-2 and M-30 Motorway.

Formerly Melia Madrid Serrano

Before May 2026 Meliá Madrid Serrano was known as Melia Madrid Serrano

Before April 2019 Meliá Madrid Serrano was known as Melia Madrid Serrano Galgos

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Rooms List

Standard Double or Twin Room - enter dates to see room photos

The rooms provide a queen-size bed, king-size bed or 2 single beds. Measuring approximately 20 m² to 22 m², it's a newly decorated and designed room, based on practical, modern and bright concepts. Functional and equipped with all the details of a 4-star Meliá hotel.

Premium Double or Twin Room - enter dates to see room photos

Featuring modern décor, these bright rooms feature views on the internal patios. They provide queen-size beds, king-size beds or two single beds. A pillow menu is available.

The Level Room - enter dates to see room photos

This superior room is located on the higher floors of the hotel and offers views of Diego de León street. The room is 20-22 square meters and comes with flat-screen TV, minibar and air conditioning as well as 1 double bed or 2 single beds, a sofa bed and a large bathroom with superior toiletries. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness centre; - Access to private outdoor areas

The Level Premium Room - enter dates to see room photos

This premium room features elegant decor and modern furnishings. It offers views to quiet interior courtyard. This room comes with a double bed or 2 single beds (subject to availability). The room comes with a table and seats and a complete bathroom with shower, superior quality amenities and MP3 with Bluetooth and Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness centre; - Access to private outdoor areas

Grand Premium The Level with Bathtub - enter dates to see room photos

This modern and light superior room is 40 square meters and offers The Level exclusive services. The room comes with a king size bed and a sofa bed. The large bathroom comes with superior amenities. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness centre; - Access to private outdoor areas

Supreme Double Room - enter dates to see room photos

These rooms offer views of Diego de León Street or the quieter street of Claudio Coello. Measuring between 22 and 24 m² they come with queen-size, king-size or two single beds and bathrooms with a comfortable shower. These rooms also provide a kettle, bathrobe, slippers and a choice of pillows.

Triple Room - enter dates to see room photos

Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views.

Connecting Premium Room - enter dates to see room photos

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 3 beds.

Junior Suite The Level - enter dates to see room photos

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with satellite channels.

Family Room - enter dates to see room photos

Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as an inner courtyard view.

Grand Premium The Level with Bathtub (2 Adults + 2 Children) - enter dates to see room photos

This modern and light superior room is 40 square meters and offers The Level exclusive services. The room comes with a king size bed and a sofa bed. The large bathroom comes with superior amenities. Other facilities include an MP3 with Bluetooth and a Nespresso coffee maker. This room includes access to: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - DVD and WII (on request and subject to availability); - An ironing service of one item per stay; - Turn-down service; - Late check-out (subject to availability); - Free access to the fitness centre; - Access to private outdoor areas

Melia Room Patio Garden View - enter dates to see room photos

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views.

Melia Room Exterior View - enter dates to see room photos

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views.

Premium The Level Room with Bathtub - enter dates to see room photos

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views.

Suite The Level - enter dates to see room photos

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views.

Supreme Comunicated - enter dates to see room photos

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views.

Melia The Level Communicated - enter dates to see room photos

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as an inner courtyard view.

Grand Premium The Level Communicated - enter dates to see room photos

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as an inner courtyard view.

Setup a Price Alert for Meliá Madrid Serrano

Each day we'll check prices and send you an email for your selected dates at Meliá Madrid Serrano. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.

When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.

Facilities of Meliá Madrid Serrano

General
Parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service

Pools and wellness
Outdoor pool, Outdoor pool (all year), Solarium

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire

Front-desk/reception area services
24-hour front desk, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk

Common areas
Sun terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Ironing service, Laundry, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Bathrobe, Bathroom, Cable Channels, City view, Clothes rack, Coffee machine, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Iron, Laptop safe, Linen, Minibar, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, Trouser Press, TV, Upper floors accessible by lift, View, Wardrobe/Closet, Wireless Internet

Last updated: 13 May 2026 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
Untill 12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
All cots are subject to availability.
Please note, when booking more than 9 rooms, different policies and additional supplements may apply.
Please note that guests must present the credit card used to make the reservation on arrival.
The hotel has air conditioning or heating depending on the season.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

Click to write a review and share your experience of Meliá Madrid Serrano with other travellers.

no imageSaulo

“A lovely stay in Madrid with Melia Serrano”

9.0

08 May 2026

Everything and everybody, especially Mr. Jaime who, besides gave us a confortable room, with a beautiful view - 6th floor, he is kindly and professional.

no imageMatthias

“Superb”

10.0

07 May 2026

Really couldn't have asked for more! I absolutely want to point out the overwhelming breakfast! Great service and variety for a perfect start in the day! Clean and cosy breakfast area. Maybe the best we've seen in a long time. Rooms and hotel are clean and welcoming. Bus / metro to city centre are super close. Every employee here was super nice / helpful (desk and cleaning staff). Would definitely come again and would absolutely recommend for a business or holiday trip to Madrid.

no imageMatthias

“Superb”

10.0

03 May 2026

Really couldn't have asked for more! I absolutely want to point out the overwhelming breakfast! Great service and variety for a perfect start in the day! Clean and cosy breakfast area. Maybe the best we've seen in a long time. Rooms and hotel are clean and welcoming. Bus / metro to city centre are super close. Every employee here was super nice / helpful (desk and cleaning staff). Would definitely come again and would absolutely recommend for a business or holiday trip to Madrid.

no imagePatricia

“Comfortable weekend, good quiet family room”

8.0

22 Apr 2026

Comfortable, location, good quality decor , good breakfast buffet


Availability

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