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Hotel Mandarin Oriental Ritz, Madrid

Plaza de la Lealtad, 5, Madrid, 28014 (show map)

9.5

Superb

226 verified reviews

1/40

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Hotel Overview

Opulent and exclusive Mandarin Oriental Ritz, Madrid is located in a Belle Époque palace and offers an experience unlike any other. It features a luxurious Wellness Centre, free parking and in suite reservations free Wi-Fi. One-way airport transportation from Prado Suite bookings is also included.
The hotel’s 102 rooms and 51 spacious suites are individually decorated with rich materials and a classic-contemporary design, which blends seamlessly with the hotel’s iconic structure.
Mandarin Oriental Ritz, Madrid has a wellness centre with indoor swimming pool, a vitality pool, experience showers, a steam room and a fully-equipped fitness centre that offers dedicated treatments.
Overseen by acclaimed Chef Quique Dacosta, the hotel is home to five restaurants and bars.
The hotel is set in the heart of the Retiro district between the Retiro Park and Madrid’s most important museums. Prado and Thyssen Bornemisza museums are just 200 metres from the hotel while the Reina Sofia museum is 10 minutes walk away.

Formerly Mandarin Oriental, Ritz Madrid

Before February 2024 Mandarin Oriental Ritz, Madrid was known as Mandarin Oriental, Ritz Madrid

Before October 2020 Mandarin Oriental Ritz, Madrid was known as Hotel Ritz Madrid

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Rooms

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Rooms List

Superior Room - enter dates to see room photos

Superior Rooms enjoy inner courtyard views. These rooms exude a classic contemporary feel with a soothing color palette and dark oak wood floors. Luxury bathrooms with white Dolomite stone paneling. Bed options are king bed or 2 twin beds on request. They can connect to a Palm Court Suite on request. The maximum occupancy is 2 people. Extra beds cannot be added to this room.

Deluxe Room - enter dates to see room photos

Deluxe Rooms enjoy garden, Lealtad Square or Prado views. Most of these rooms offer four poster canopy bed and luxury bathrooms some with freestanding bathtub and white Dolomite stone paneling. Bed options are king bed or 2 twin beds on request. Deluxe Rooms can connect to another Deluxe Room or to a Mandarin Room on request. The maximum occupancy is 2 people. Extra beds cannot be added to this room.

Premier Junior Suite - enter dates to see room photos

Overlooking Lealtad Square or Prado Museum, Premier Junior Suites enjoy an elegant classic contemporary décor and benefit of a spacious living area with comfy sofa. Bed options are king bed. Connecting Room on request. The maximum occupancy is 3 people using 1 rollaway bed. Streaming Wifi is also included in this suite.

Mandarin Room - enter dates to see room photos

Overlooking the Ritz Garden or Lealtad Square, these stylish rooms are flooded with light. They are furnished in a classic-contemporary style with a comfortable seating area. Some offer a four-poster canopy bed. Bed options are king bed or 2 twin beds on request. Mandarin Rooms can connect to a Deluxe Room, Park Suite or Turret Suite on request. The maximum occupancy is 2 people and 1 baby with a cot. Extra beds cannot be added to this room.

Junior Suite - enter dates to see room photos

These bright and airy Junior Suites overlook the inner courtyard. They feature a soothing color palette evoking a contemporary yet classic atmosphere and a relaxing living area with a comfortable sofa. Bed options are king bed. Connecting Room on request. The maximum occupancy is 2 people and 1 baby with a cost. Extra beds cannot be added to this suite. Streaming Wifi is also included.

Palm Court Suite - enter dates to see room photos

Palm Court Suites include spacious separate living and sleeping areas which provide these elegant suites with more space for complete intimacy and comfort. They come with bright and quiet courtyard views. Bed options are king bed. Palm court Suites can connect to a Superior Room on request. The maximum occupancy is 3 people using 1 rollaway bed. Streaming Wifi is also included.

Park Suite - enter dates to see room photos

The unit has 1 bed.

Prado Suite - enter dates to see room photos

With views of the Prado Museum and generously sized separate living and sleeping areas, these suites are furnished with custom-made pieces. They count with a floor to ceiling glass wall between bedroom and bathroom and some come with a guest powder room. Bed options are king bed. Prado Suites can connect to a Turret Suite on request. The maximum occupancy is 3 people using 1 rollaway bed. Streaming Wifi, Butler service and one-way private airport transfer subject to hotel confirmation are also included.

Turret Suite - enter dates to see room photos

Turret Suites have an entrance hall, a master bedroom and a spacious oval living room inside one of the hotel turrets overlooking the Ritz Garden and Lealtad Square or the Prado Museum. They have been designed as a serene escape from the city. Bed options are king bed. Turret Suites can connect to a Mandarin Room or to a Prado Suite on request. The maximum occupancy is 3 people using 1 rollaway bed. Streaming Wifi, Butler service and one-way private airport transfer subject to hotel confirmation are also included.

Twin Room with City View - enter dates to see room photos

The unit offers 2 beds.

Deluxe Twin Room - enter dates to see room photos

The unit has 2 beds.

Superior Twin Room - enter dates to see room photos

The unit has 2 beds.

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Facilities of Mandarin Oriental Ritz, Madrid

General
Free parking, On-site parking, Parking, Pets allowed

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking

Common areas
Garden, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Soundproof rooms

Room facilities [ These may vary room to room ]
Bath, Bathroom, Interconnected room(s) available, Wireless Internet

Last updated: 28 Jun 2025 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Cribs are available on request. Please contact the property for further information.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

9.5

Superb

226 verified reviews

Click to write a review and share your experience of Mandarin Oriental Ritz, Madrid with other travellers.

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Eshika

“Amazing hotel, staff and almond cake!”

10.0

29 May 2025

Everything- but a special mention does to the service which was exceptional. Alejandro was great, we felt really looked after. The concierge team made the impossible happen by getting us a booking in a restaurant that was fully booked. Nothing was too big or small a task for them. Will be back, best hotel in Madrid for sure. Amazing almond cake- don’t miss it!

IAN

“Excellent”

10.0

18 Apr 2025

Location was excellent. The concierge service was superb.

Mohanad

“100% recommended”

10.0

13 Feb 2025

Excellent location and very good facilities but what really was exceptional and unmatched is the attention to details from the staff. Big thanks to Javi and the concierge team (the best I have experienced in all my travels).

Dragomir

“Superb”

10.0

29 Oct 2024

The room , bar , spa , brunch , service ..all top .

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Hotel Mandarin Oriental Ritz, Madrid

Plaza de la Lealtad, 5, Madrid, 28014 (show map)

Hotel Overview

Formerly Mandarin Oriental, Ritz Madrid

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Superior Room - enter dates to see room photos

Deluxe Room - enter dates to see room photos

Premier Junior Suite - enter dates to see room photos

Mandarin Room - enter dates to see room photos

Junior Suite - enter dates to see room photos

Palm Court Suite - enter dates to see room photos

Park Suite - enter dates to see room photos

Prado Suite - enter dates to see room photos

Turret Suite - enter dates to see room photos

Twin Room with City View - enter dates to see room photos

Deluxe Twin Room - enter dates to see room photos

Superior Twin Room - enter dates to see room photos

Map

Setup a Price Alert for Mandarin Oriental Ritz, Madrid

Facilities of Mandarin Oriental Ritz, Madrid

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Amazing hotel, staff and almond cake!”

“Excellent”

“100% recommended”

“Superb”

More hotels in

GETAROOM DEALS

Map

Why make a GetaroomTonight.com Reservation?

#{title}

#{title}

#{title}

Hotel Mandarin Oriental Ritz, Madrid

Plaza de la Lealtad, 5, Madrid, 28014 (show map)

Hotel Overview

Formerly Mandarin Oriental, Ritz Madrid

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Superior Room - enter dates to see room photos

Deluxe Room - enter dates to see room photos

Premier Junior Suite - enter dates to see room photos

Mandarin Room - enter dates to see room photos

Junior Suite - enter dates to see room photos

Palm Court Suite - enter dates to see room photos

Park Suite - enter dates to see room photos

Prado Suite - enter dates to see room photos

Turret Suite - enter dates to see room photos

Twin Room with City View - enter dates to see room photos

Deluxe Twin Room - enter dates to see room photos

Superior Twin Room - enter dates to see room photos

Map

Setup a Price Alert for Mandarin Oriental Ritz, Madrid

Facilities of Mandarin Oriental Ritz, Madrid

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Amazing hotel, staff and almond cake!”

“Excellent”

“100% recommended”

“Superb”

More hotels in

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